TerraQuest Role: Senior Technician Location: Birmingham or Belfast in line with our Agile Working Policy. You will need to be able to work from our Birmingham or Belfast office 2 days per week. Salary: Competitive Who we are TerraQuest Solutions Ltd is an award-winning and market-leading specialist provider of planning, land, property, and business solutions. We are an established and trusted organisation that is renowned for its expertise in providing innovative and cost-effective solutions to both public and private sectors. Our team delivers bespoke, flexible, and efficient services through a process-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and repeat business. Why work with us… We are a Living Wage Foundation accredited employer, committed to supporting the well-being and development of all our people. With competitive salaries, enhanced Family Friendly policies; a fabulous suite of benefits (including: Pension; Life Assurance; Employee Assistance Programme; option to buy additional annual leave in addition to 25 days plus Bank Holidays); true flexibility with our Agile Working approach, and superb training and development opportunities, we really care about our team! What we need Due to a period of sustained growth, we are looking to recruit a Senior Technician to join our Professional Services Team. The Senior Technician will be an experienced member of the Professional Services team, with responsibility for the execution of project tasks as directed by the Assistant Project Manager/Project Manager. The Senior Technician will be responsible for ensuring all allocated project tasks are completed to time and quality and in compliance of TerraQuest’s standards and systems. The Senior Technician will be responsible for quality control activities as directed by the Assistant Project Manager/Project Manager on specific productions tasks. The position will be as a member of a dedicated team, delivering specialist land and property services and projects in areas as diverse as processing planning applications to analysing, processing and capturing ownership and occupation data, including spatial data using a geographic information system (GIS), and extensive communication and interaction with stakeholders from the general public, planning professionals and our clients. Technicians are also required to occasionally undertake visits to sites throughout the UK. The Senior Technician will report directly to the Project Manager and Assistant Project Manager. What you will be doing… Analysing and verifying information in relation to ownership and occupation of land and property Capturing graphical and/or textual information to specified quality levels and production rates as required Monitoring and recording technical quality of project deliverables and reporting issues to Project Manager Monitoring project risks and report issues to Project Manager Day to day liaison with team members, clients and interested parties Communicating project objectives and dealing with enquires from the general public. Providing plans and relevant documentation on request Processing planning application validations against a fixed turn-around target and making the decision as to whether the application is invalid or valid (referring to the Senior Planning Technician or Assistant Project Manager where necessary for guidance) Negotiating amendments to application submissions and answering queries by communicating with the applicant/agent via phone, email, letter Checking additional information submitted for planning applications Monitoring outstanding tasks Carrying out administrative tasks Meeting all daily production targets Being responsible for the quality of deliverables Following instructions as stated by Assistant Project Manager/Project Manager and as documented in Work Instruction. Feedback risks and issues to the Assistant Project Manager/Project Manager and follow their instructions. Updating project documentation and systems including Daily Production Logs, Quality Logs and customer business systems as directed. Ensuring a right first-time approach by maintaining high productivity, efficiency and effectiveness. Undertaking site based and office-based work as directed What we are looking for… The ideal candidate will have a relevant bachelor’s degree or equivalent and experience in a Land Referencing role, with a solid understanding of geography, maps, and Geographic Information Systems. They will be proficient in MS Office and internet use, able to manage their own workload autonomously while meeting deadlines in a production team environment. A high level of accuracy and attention to detail is essential, including the ability to quality-check others’ work. The role also requires excellent written and verbal communication skills, confidence in handling challenging customers to achieve positive outcomes, and a strong right‑first‑time approach that supports high productivity, efficiency, and effectiveness. Having experience of the land ownership subject area and analysing title information held at HM Land Registry or Registers of Scotland/Land & Property Services NI would also be an advantage. Please apply for more information and please do not be put off if you do not have all of the experience and skills required. If you have the majority of skills and relevant experience, we would still like to hear from you! TerraQuest Solutions Ltd is committed to promoting equality of opportunity in all aspects of employment and to creating an inclusive working environment in which individuals are treated with dignity and respect. We ensure that no job applicant, employee, or worker receives less favourable treatment on the grounds of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, political opinion, sex, or sexual orientation. TerraQuest Solutions Ltd operates in compliance with the Fair Employment and Treatment (Northern Ireland) Order 1998. We monitor the composition of our workforce in accordance with the Fair Employment (Monitoring) Regulations (Northern Ireland) 1999, and where applicable, submit annual monitoring returns to the Equality Commission for Northern Ireland (ECNI). All monitoring information is held securely and processed under the legal basis of compliance with a statutory obligation, in accordance with the UK GDPR and the Data Protection Act 2018. We do not rely on employee consent and ensure all personal data is treated with the utmost confidentiality and integrity. TerraQuest aims to use this data to help identify and address any patterns of underrepresentation and to inform positive action measures where appropriate, fostering a workplace culture that embraces diversity and fair participation.