A vacancy at East Suffolk and North Essex NHS Foundation Trust. The upcoming implementation of Epic EPR has enabled an exciting opportunity to join our friendly and patient-focused breast care team across Colchester and Ipswich Hospital on a secondment basis.
You will be based at either Colchester or Ipswich, with a requirement to travel between sites weekly, depending on service needs. The ideal candidate will be an experienced, highly motivated, and proactive medical secretary with experience working within a multidisciplinary team.
Your responsibilities will include managing administrative functions of the Breast Service, theatre diary management, processing electronic referrals, audio typing of clinical dictations, and supporting data quality queries. Excellent communication skills, workload management, and the ability to prioritize calmly under conflicting deadlines are essential.
This role is 37.5 hours per week, flexible over 4 or 5 days, with a requirement to work on a Friday. The post is fixed-term/secondment until 31st March 2026. Internal applicants currently employed by ESNEFT will be offered this role on a secondment basis only.
Key Responsibilities:
1. Audio typing of clinical documentation using the digital dictation system (BigHand) and reports via Microsoft Word within agreed timescales.
2. Processing incoming mail, ensuring results are passed to the relevant clinician and updating the results spreadsheet.
3. Administer following receipt of results, including booking follow-up appointments with the Outpatients Booking Team.
4. Liaise with booking clerks to ensure patients are added to waiting lists within standards and administer waiting list management as required.
5. Manage all aspects of theatre booking, including ordering implants, booking isotope appointments, and managing electronic patient offers.
6. Handle incoming calls from patients, relatives, GPs, hospital departments, and external organizations, either dealing with queries directly or passing messages to staff.
7. Maintain consultants' diaries, including arranging appointments with pharmaceutical representatives.
We are ESNEFT, providing hospital and community health services to nearly one million people across east Suffolk and north Essex. Our staff deliver care from hospitals in Colchester and Ipswich, community hospitals, clinics, and in patients' homes.
As one of the largest NHS organizations in England, employing over 12,000 staff, we support our staff with extensive training, flexible working options, a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave (pro-rata), and NHS discounts. Our Staff Health and Wellbeing programme offers various services.
Our philosophy is that "Time Matters" to everyone. We are investing in our digital transformation with Epic, a leading electronic patient record system, to improve efficiency and patient care. If you are passionate about patient care and eager to develop your skills, we want to hear from you. Learn more about working here: https://www.youtube.com/watch?v=GkPu7HphU8A
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