Job Title: Warehouse Administrator
Location: Wimblington
Salary: Competitive
Job type: Full Time, Permanent
Hours: Monday to Friday, 08:00 - 17:00 hrs
Permission to work in the UK (required)
About Us
Knowles Transport are trusted by some of the biggest and well‑known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multinational third‑party logistics company combined with the flexibility, agility and dedication to customer care of a family‑run business.
The Main Purpose Of The Role
* To be a key part of the warehouse administration team and to support the Area Managers and Warehouse Manager in the smooth running of the entire warehouse function.
* To ensure all business requirements and customer requests related to administrative activities are carried out in full as required.
* To ensure accuracy and availability of stocks within the warehouse by following all operational processes and procedures correctly relevant to the Warehouse Management System (WMS).
* To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business.
Key Accountabilities
General Duties
* Processing of outbound and inbound movements.
* Day‑to‑day paperwork processing and filing.
* Run reports and paperwork from the customer’s own system.
* Provide clerical support to the warehouse and transport team as required.
* Processing packaging for both inbound and outbound deliveries.
* Complete audit checks on key areas of the business.
Communication
* Cross‑functional contact to resolve any queries or problems that may arise.
* Responding to and dealing with both internal and external customer communication by e‑mail, telephone and in person.
* Provide any performance data and KPIs to the management team as requested.
Teamwork
* Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams.
* Provide ASH cover (absence, sickness and holiday) as required by the business.
* Assist the warehouse operatives with any queries.
* Health and Safety:
* Maintain compliance with the site H&S standards at all times.
* Attend relevant training courses.
* Maintain a clean and safe working environment by performing general housekeeping where necessary.
* Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures.
* Support the safety culture by completing near‑miss forms when a relevant observation is made.
Requirements
About you
* Excellent verbal communication skills and the ability to communicate effectively with customers and co‑workers.
* Excellent written, numeracy and accurate data entry skills.
* Good time‑keeping and highly organised.
* Ability to multi‑task and work in a fast‑paced environment.
* Proficient in the use of MS Excel, Word, Outlook and PowerPoint with a willingness to learn new systems and processes.
* Be motivated and practical thinking.
* Strong team player with good interpersonal skills.
* Must have own transportation to work.
Desirable Skills / Experience
* 1 year experience of working in a warehouse environment.
* Flexibility and willingness to work overtime when needed.
* Understanding of inbound and outbound supply chain processes.
Accountable KPIs
* Customer Service: To ensure all paperwork is processed with accuracy.
* Escalate and resolve any receipt or delivery queries.
* Ensure all documentation is processed within 24 hours of receipt.
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