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This is a key position, carrying out planned and reactive maintenance across multiple site locations.
You will be the first point of contact for all maintenance issues at your assigned sites. You may need to request specialist attendance following the initial call-out. The role includes reactive and planned maintenance for food services and catering equipment, with training provided. Specialist attendance may be required after initial call-out.
The purpose of this role is to perform technical repairs and PPMs, ensuring all technical and compliance paperwork is completed accurately and maintained up to date. All work must meet high standards, be efficient, cost-effective, and compliant with Health and Safety legislation.
Key Accountabilities:
People
• Promote company culture, values, and behaviors
• Attend necessary training to keep technical skills current
Performance
• Prioritize maintenance and repairs to meet deadlines
• Complete PPM and reactive maintenance schedules and paperwork
• Respond promptly to service requests and assess repair needs
• Identify faults and advise management with recommendations
• Communicate repair issues affecting site operations
• Conduct surveys and prepare reports
• Maintain quality standards with team members
• Perform minor alterations and installations within technical competence
• Carry out repairs on food service equipment
• Follow policies on managing catering and bakery assets
• Maintain good relationships with clients and colleagues
• Update the Mercury system with job status
Process
• Follow Health and Safety policies
• Complete mandatory training
• Conduct emergency lighting tests and log repairs
• Keep compliance documentation current
• Communicate effectively with team and management
• Follow purchase order procedures and ensure approval of costs
Other
• Undertake additional duties as required
• Participate in a 1 in 4 standby on-call rota
• Responsible for logging material expenses and purchasing
Knowledge, Skills, and Abilities:
• Minimum GCSE/Standard Grade, NVQ Level 3/City and Guilds 236 Part 1 + 2 or equivalent in electrical maintenance
• City and Guilds 2382 18th edition
• Knowledge of three-phase electrical systems
• Ability to repair electrical and food service mechanical equipment
• Focus on quality, speed, and efficiency
• Respond promptly to service requests
• Achieve PPM schedules on time
• Adhere to health and safety policies
• Maintain client and colleague relationships
• Valid driving license
• Strong communication skills
Behaviors:
• Focus on ambitions, lead, empower, and drive performance
• Value people, support, and recognize efforts
• Act with integrity, be transparent, and build trust
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