Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
A role is now open for a Field Supervisor within the Telecoms Division at M Group Ltd. The position is set within a busy and growing fibre network environment. The work is centred on the delivery of safe and steady site activity. The role also involves guidance for field teams and support for ongoing fibre projects linked to the Openreach network. The post is suited to a person with strong fibre knowledge. Civil experience is also welcomed. Expertise in the Openreach network is seen as essential.
The role is placed at the heart of day‑to‑day field operations. Site progress is checked at frequent intervals. Safety standards are upheld across each location. Work quality is monitored in line with client expectations. Field activity is reviewed in a calm and measured way. Any issues that appear on site are handled through clear and simple steps. Communication with teams is carried out in a steady and respectful manner. All findings are shared with clarity to ensure that each site remains safe, compliant, and ready for further activity.
Support for fibre crews is provided through regular presence in the field. Practical guidance is offered on methods that align with Openreach standards. Records are kept in a clear and organised form. Time on site is directed toward the improvement of safe work habits and consistent output. Progress against plans is checked without delay. Any need for change is raised in good time so that safe and smooth delivery is maintained.
A strong understanding of fibre networks is required for this post. Knowledge of fibre routing, splicing, testing, and fault resolution is expected. Familiarity with typical fibre build challenges is important. Experience with civil elements such as ducting, reinstatement, or excavation is valued as an added strength. A deep understanding of Openreach processes, systems, and standards is required, as this will support confident decision‑making in the field.
Candidates who hold strong fibre experience, good awareness of civil works, and extensive knowledge of the Openreach network are invited to express interest in this position. The post offers steady responsibility, a supportive environment, and the chance to make a clear impact on the delivery of high‑quality network work.
What you’ll bring;
You will bring steady knowledge of fibre networks and a calm approach to work in the field. Your experience will allow you to understand how fibre routes behave, how faults form, and how safe working practices shape the success of each site. Your background will give you confidence when making decisions that protect safety, quality, and progress. You will also bring an organised mindset that supports clear record keeping and simple communication with teams on site.
Your experience within the Openreach network will form a strong foundation for this role. You will understand the systems, standards, and methods used across their network. This will help you guide teams with clarity and fairness. It will also allow you to recognise issues at an early stage and give measured direction that supports good outcomes. Your knowledge will help create steady working conditions for field teams and promote consistent delivery.
Your ability to observe detail will support your work each day. You will notice small changes on site that may affect safety, quality, or timescales. You will use this awareness to keep sites on track. Your approach will be patient and measured. You will be able to explain your findings in simple language that allows others to understand what needs attention and why.
Your background may also include experience in civil work. If you have worked with ducts, chambers, or reinstatement, this will help you understand how fibre build and civil activity must align. This understanding will support better coordination on site and will help you recognise risks or delays before they develop into larger issues.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
In addition, this role offers;
Company van/vehicle and fuel card for business use
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Private health care and health care cash plan for you
Discretionary bonus scheme
25 days annual leave plus bank holidays
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We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding