About the role
This team is at the heart of designing and enabling transformational technology-based change across Tesco. The team handles a diverse portfolio of projects and programmes that impact colleagues and suppliers across Tesco at all levels. We recognise that change management is a critical element of successful transformation to ensure we realise our benefits. As such, we are looking for a Change Manager with experience of, and passion for, delivering effective change. This is a 12-month fixed‑term contract (FTC) opportunity.
You will be responsible for
* Reporting to the Change Lead to empower Tesco colleagues across head office divisions to lead, embrace and sustain changes in ways of working.
* Designing and delivering the end‑to‑end Change Management strategy for programmes and projects in alignment with the Change framework to drive behavioural change and embed new business ways of working on policies, processes and products (systems).
* Undertaking Change Management assessments that inform the people side of change throughout the life of programmes and projects, including impact assessments, people risks and issues, audience capacity and readiness for change.
* Developing and delivering stakeholder engagement strategies and plans, managing and communicating effectively with a diverse group of stakeholders, showing empathy, listening actively and influencing without authority, and reporting, presenting, meeting facilitation.
* Creating persuasive cases for change, producing communication and engagement materials, owning communications to stakeholders, ensuring all materials are timely, aligned to wider messages and on brand.
* Identifying education and training requirements and working closely with the Training Team to develop suitable solutions.
* Serving as the go‑to person for expertise on the people side of change, representing end users, understanding their experience, and assisting in the provision of transition support to a sustainable business‑as‑usual environment.
Essential
* Experience of defining and delivering change strategies within a large organisation.
* Experience of delivering behavioural change initiatives to embed new ways of working across broad groups of stakeholders.
* Personal, relatable character capable of building relationships with a diverse set of stakeholders.
* Ability to work with pace and ambiguity.
* Excellent communication skills (verbal, written, listening).
* Good MS Office skills.
Desirable
* Experience working with technology stakeholders or within a technology environment.
* Self‑starter with the ability to work autonomously.
* Skills and passion for people and coaching.
* Background in the retail sector.
* Change qualification e.g., APMG Change Management or Prosci.
* Project/Programme qualification e.g., APM/MSP.
Benefits
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, and free access to a range of experts to support your mental wellbeing.
We are committed to an inclusive culture and to providing a fully inclusive and accessible recruitment process.
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