Operational Change Manager
Hybrid role in London (2 to 3 days per week on site)
Starts ASAP until April 2026 (Extendable)
Rate Negotiable
Key Responsibilities
The Operational Change Manager will lead and execute change management activities for the rollout of IT systems across manufacturing plants in Europe, beginning with the UK. The role focuses on preparing, equipping, and supporting plant teams to adopt new digital tools, applications, and processes introduced as part of the manufacturing IT transformation program.
This individual will work closely with program management, local site leadership, functional process owners, and IT deployment teams to ensure smooth adoption, minimal disruption to operations, and measurable business readiness.
* Develop and implement a structured change management strategy tailored for multi‑site manufacturing IT rollouts.
* Define change impact assessments, stakeholder analysis, and communication roadmaps for each site.
* Partner with plant leadership, production managers, and site IT leads to ensure alignment between global strategy and local operations.
* Build strong relationships with key stakeholders at corporate and site levels to ensure ownership of change outcomes.
* Create and deliver targeted communication plans to ensure clear understanding of project goals, benefits, and timelines.
* Oversee development and execution of end‑user training, including train‑the‑trainer programs.
* Conduct readiness assessments and monitor site‑level adoption progress.
* Identify resistance and develop mitigation plans to address adoption barriers.
* Track post‑implementation performance to ensure successful transition to new systems.
* Gather feedback from plant users and incorporate learnings into subsequent rollouts.
* Support harmonization of operational practices across sites.
Required Skills & Experience
* 10-15 years of experience in Change Management or Operational Excellence roles.
* Minimum 5 years in manufacturing IT transformation or plant digitalization programs (MES, ERP, LIMS, IP.21, etc.).
* Proven track record in multi‑country or multi‑plant rollout environments.
Technical/Functional Knowledge
* Familiarity with manufacturing operations, shop floor systems, and industrial IT applications.
* Experience working within structured project environments (Agile, PMI, or Prince2).
Soft Skills
* Excellent communication, presentation, and influencing skills.
* Strong stakeholder management and ability to drive change in complex, cross‑cultural settings.
* High adaptability and willingness to travel across Europe.
Education & Certifications
* Bachelor’s degree in Engineering, IT, or Business Management (Master’s preferred).
* Certification in Change Management (e.g., PROSCI, ACMP) is an advantage.
* A Lean Six Sigma or Operational Excellence background is a plus.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries:
* Manufacturing and IT Services
* IT Consulting
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