Our dynamic and fast growing client is recruiting for a Client Insight Research Manager in Cranfield. This is an office based role. Monday to Friday 9am to 5pm. We are looking for an experienced manager who has hands-on experience managing client insight programmes.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
* Travel to meet with potential and existing clients.
* Provide client feedback services to professional firms.
* You will be responsible for the successful design implementation and delivery of client insight programmes and working with clients to ensure high standards of service delivery.
* You will be joining a client focused, quality obsessed, motivated and friendly team.
* We have ambitious growth plans, and this role would suit an individual who is able to quickly take responsibility for a range of client projects, who is looking to grow within their organisation and become a key pillar of their growth journey.
* The three priorities of this role are to:
* Deliver first class research services and excellent customer service
* Supporting revenue growth (Sales & Clients)
* Build strong working relationships with internal teams and external client contacts to deliver client projects
* Candidate Profile: Essential Skills and Experience We are interested in hearing from individuals who have the following skills and qualities:
* Demonstrate professional judgement to work effectively with the companys management team and at client organisations.
* Take accountability for decisions and outcomes, showing ownership and reliability in managing client feedback programmes.
* Have previous experience in B2B market research or insight roles, with strong commercial understanding of how research drives client value.
* Possess sound knowledge of qualitative and quantitative research methodologies, with 5+ years in a client-facing research or account-management position.
* Are able to interpret and analyse research confidently, delivering clear, actionable, commercially-focused insight and recommendations.
* Engage effectively with clients and prospective clients - building trust, advising them on best practice, and confidently communicating the value of our services.
* Exhibit strong communication and listening skills, ensuring clear, empathetic, and professional interactions with both clients and colleagues.
* Display excellent attention to detail, critical thinking, strong numeracy and written English, producing consistently high-quality work.
* Are capable of working independently, while also collaborating effectively within a management and project team environment. xxuwjjq
* Show adaptability, a willingness to learn, and the ability to take on diverse assignments.