Overview
We are looking for a Business Analyst to work across multiple Retail projects, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify and implement solutions to meet the needs of evolving business models.
Responsibilities
* Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up workshop agendas, identifying participants and creating workshop materials.
* Identify participants/stakeholders and document user stories and requirements.
* Work at varying levels of detail, from high-level discussion at project inception to capturing detailed requirements and working with testing teams to scope and document test scripts.
* Communicate requirements to enterprise data and information leads, solution leads and development teams, working collaboratively to develop solutions.
* Understand and visualise process changes in collaboration with business stakeholders.
* Understand and uphold enterprise data and information principles in the development of systems and reporting solutions.
* Explain technical information to non-technical participants/stakeholders.
* Liaise closely with project/programme managers and Solution Architects to govern scope and manage change requests.
* Write test scripts, log issues for development teams, and triage issues.
* Perform User Acceptance Testing of all solutions and reports, working with project/programme managers to prioritise defect fixes.
* Maintain and help govern a consistent Business Analysis methodology and ways of working across your stream and the wider domain.
* Deliver end-user training and hypercare support.
* Transfer knowledge to BAU owners at close of projects.
* Must be able to communicate effectively in both technical and business settings.
Qualifications
* Self-motivated, creative, passionate; able to acclimate to a fast-paced, dynamic environment.
* Self-directed and independent, with ability to lead through cross-functional and cross-organisational projects.
* Business systems analysis experience and related Product Merchandising experience.
* Knowledge of Retail processes and systems.
* Demonstrable experience of using or implementing product development processes using technology and reporting.
* Ability to deliver artefacts for each project phase and link business value to process and system improvements.
* Experience in using JIRA and Confluence.
* Basic knowledge of Excel.
* Ideally experience in the Retail industry.
About Burberry
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
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