Join a well respected business as a Customer Service Advisor. This is a great entry level role that can offer plenty of internal progression! We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their customer service teams and are looking for individuals who are passionate about driving excellence. Join them today as a Customer Service Advisor where you will receive a structured training plan and support! Respond to customer inquiries via phone and email Dealing with an inbound call in a fast-paced environment Assist customers with varied queries and do your best to resolve as a 1st fix solution Maintain accurate customer records and document all interactions Collaborate with other departments to resolve customer issues promptly Ensure customer satisfaction through positive, professional interactions Liaise with engineers where necessary Stay up to date with product knowledge, regulations and company policies Customer Service Advisor Chandlers Ford Full Time, Office based £24,750 For more information please apply or contact Tegan at Dynamite Recruitment