Role Purpose:
The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, while building and maintaining strong relationships with Members and brokers. Collaboration is key, as you'll work closely with different functions like P&I Claims, Loss Prevention, and Underwriting. You'll also be involved in preparing reports, assisting with audits, and supporting business development activities.
Key Responsibilities
* Handling a high-volume and variety of FD&D claims for owners and charterers in accordance with the FD&D policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner.
* Managing relationships with Members and brokers, ensuring they receive the highest levels of service.
* Close collaboration with colleagues working within the P&I Claims, Loss Prevention, and Underwriting functions in terms of claims handling, identifying risk trends, and relationship management.
* Preparing agendas, reports, and informing the sector of any significant developments, as required by functional or sector management.
* Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required.
* Working closely with the Head of FD&D Claims and other colleagues, as required, to support any business development activities and networking with Members and customers (locally and overseas).
* Supporting the sector to build and maintain a high-performing and inclusive team environment while collaborating with our enabling functions.
* Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures.
* Actively contributing to claims initiatives and Expertise Teams, as required.
About you
Skills/Qualifications/Experience
Essential
* England & Wales qualified Solicitor or overseas equivalent, 3-4 years PQE
* Basic understanding of FD&D type claims and the P&I insurance industry
* Some understanding of FD&D Rules
* Basic knowledge of shipping terms and common ship operations
* Some experience in either handling shipping disputes in litigation (in either court or arbitration) or equivalent experience in commercial litigation
Desirable
* IT Literate with the ability to quickly adapt to new systems
* Efficient and effective administration skills
* Communicates effectively
* Ability to assist with cases in a controlled, efficient and cost-effective manner
* Good planning and organisational skills with the ability to cope with demanding workloads