Property Manager, Block Manager My client is a well established Block Management company based in Borehamwood who provide an excellent service to their clients mainly around the Home Counties but with a couple of sites in the North of England and on the South Coast. This is a new role in the business as part of their expansion. We are therefore looking for a person who has at least 3 years experience as either an Assistant Property Manager who is ready to step up or an experienced Property Manager. The role responsibilities include:- Managing Clients and Lessees in the effective management of the property portfolio by proving efficient and accurate administrative support for the day to day running of each block or development. * Responsibility for good all round excellent customer service * Dealing with customer queries verbally and in written form. * To take ownership of day to day maintenance matters, ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently. * To place orders with suppliers and liaise with them accordingly. * Manage e-mails and ensure all filing is up to date. * Negotiate annual service charge * Produce annual expenditure/budget for clients * Liaison with support staff as necessary in order to provide an accurate and efficient service to clients. * Assist with the issuing of all letters to customers * Handling insurance claims (acting as post box) * Manage your own portfolio (by improving legal/Lease knowledge and gaining experience of meetings/site visits) * Raising jobs on the database and dealing with access arrangements for suppliers * Ensuring when orders are raised the correct fund and heading is always used. * Completion of jobs, any problems which arise (or you identify may arise) or where there is a knowledge gap. * Attending meetings with clients to discuss Accounts and renewals and major projects * Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur. The company have a very low turnover in staff. Candidates must live within easy commuting distance of Borehamwood, Herts and have their own vehicle. This role has an immediate start. Please apply now with a covering letter outlining your skills and experience which make you the ideal candidate for this role