Support with qualifications | Genuine leadership responsibility | No weekend working | Overtime opportunities available
If you’re an experienced motor claims professional ready to step into a broader leadership role, this Recovery Team Leader opportunity offers the chance to lead an established team while staying close to technical claims handling. You’ll join a regulated insurance business where your expertise is valued, your development is supported, and your contribution has visible impact, with the added benefit of Monday to Friday working and overtime opportunities available.
This role offers a strong balance of autonomy and support. You’ll lead from the front, shape team performance, and remain hands-on with complex recovery claims, all within a collaborative business that invests in qualifications, recognises achievement, and offers a stable long-term career path without weekend working.
Package & Benefits
• Salary £33,000–£38,000 per annum, depending on experience.
• Monday to Friday hours with no weekend working.
• Overtime opportunities available.
• Support with industry-relevant qualifications.
• Contributory pension scheme and holiday allowance increasing with service.
• Birthday day off, holiday sell scheme, free parking and cycle to work scheme.
• Cash bonus for going above and beyond, plus sports and social activities.
About the Company
You’ll be joining a well-established, FCA-regulated insurance business with a strong reputation in the market. The culture is supportive, team-focused, and built around professional development, service quality, and recognising people who make a difference.
Key Responsibilities
• Lead and support a team handling motor recovery claims, ensuring workloads are managed effectively and service standards remain high.
• Manage complex and escalated recovery claims through to settlement while maintaining regulatory compliance and stakeholder communication.
• Monitor team performance through reporting, audits, coaching and ongoing development support.
• Support recruitment, onboarding and performance management in partnership with internal stakeholders.
About You
• Proven experience handling technical motor recovery claims within an insurance environment.
• Previous team leadership or supervisory experience within claims.
• CII Certificate qualified, with Dip CII desirable but not essential.
If this sounds like the right next step in your claims leadership career, we’d be happy to speak, even if your CV is not fully updated. Contact Fintelligent for more information or a confidential discussion.
AW_FIN