Resident Liaison Officer - Dover and surrounding areas- Planned Maintenance (External)
Salary: £17- £18
Location: Dover and surrounding areas
Job Type: Temporary to Permanent
Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements.
1. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
2. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.
3. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
4. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the ...