Are you experienced within customer service within a B2B environment and would like to work for a great family run business who are going through a period of growth? You will be working in a vibrant and lively team environment with a fantastic opportunity to develop within the business. There is a salary of up to £30,000 plus many benefits.
The Role:
Generating and following up on sales leads
Assisting with customer enquiries and providing product or service information
Managing customer accounts and ensuring satisfaction
Handling customer complaints and resolving issues
Supporting the sales team with administrative tasks
Conducting basic site measures when necessary
Ensuring seamless communication between the sales and support teams to maintain positive relationships and improve customer experience
About You:
Office-based role
Proven experience in customer service and / or sales/events
Excellent communication skills
Ability to handle rejection positively and adapt to evolving challenges
Proactive problem-solving mindset
Being able to work in a fast-paced office environment
Driving licence
Proficiency in Microsoft Office programmes (Outlook, Word, Excel, PowerPoint)
Benefits
Salary of up to £30,000
28 Days holiday (including 8 Bank Holidays) + Christmas Shutdown
Working hours are 8.30am until 5pm
You will be looked after and supported, just like a family. Everyone feels heard and respected. Open communication and a supportive environment are at the heart of how they work.
A friendly and dynamic workplace where your ideas are valued and your growth is encouraged.
INDAB