Are you experienced within customer service within a B2B environment and would like to work for a great family run business who are going through a period of growth? You will be working in a vibrant and lively team environment with a fantastic opportunity to develop within the business. There is a salary of up to £30,000 plus many benefits.
The Role:
* Generating and following up on sales leads
* Assisting with customer enquiries and providing product or service information
* Managing customer accounts and ensuring satisfaction
* Handling customer complaints and resolving issues
* Supporting the sales team with administrative tasks
* Conducting basic site measures when necessary
* Ensuring seamless communication between the sales and support teams to maintain positive relationships and improve customer experience
About You:
* Office-based role
* Proven experience in customer service and / or sales/events
* Excellent communication skills
* Ability to handle rejection positively and adapt to evolving challenges
* Proactive problem-solving mindset
* Being able to work in a fast-paced office environment
* Driving licence
* Proficiency in Microsoft Office programmes (Outlook, Word, Excel, PowerPoint)
Benefits
* Salary of up to £30,000
* 28 Days holiday (including 8 Bank Holidays) + Christmas Shutdown
* Working hours are 8.30am until 5pm
* You will be looked after and supported, just like a family. Everyone feels heard and respected. Open communication and a supportive environment are at the heart of how they work.
* A friendly and dynamic workplace where your ideas are valued and your growth is encouraged.
INDAB