5 days ago Be among the first 25 applicants
The Opportunity
Are you passionate about food and making a positive impact on people's lives? We have an exciting opportunity for you to join our team as a Catering Team Leader. This role is perfect for someone who wants to enhance the lives of residents and communities across Wales by delivering outstanding food and service.
Job Advert
The Opportunity
Are you passionate about food and making a positive impact on people's lives? We have an exciting opportunity for you to join our team as a Catering Team Leader. This role is perfect for someone who wants to enhance the lives of residents and communities across Wales by delivering outstanding food and service.
Who are we looking for?
As the Catering Team Leader, you'll be at the heart of our five Extra Care schemes, where we support residents to live independently. Each scheme boasts its own on-site restaurant, providing top-quality lunchtime catering. You'll play a crucial role in ensuring our residents enjoy delicious meals and excellent service every day.
We're seeking a dynamic and hands-on leader to support our Contracts Manager (Catering Services) in delivering exceptional lunchtime catering services. Your role will be to work with the teams across all five Extra Care schemes, either cooking or overseeing the kitchens to ensure food quality, service excellence, business continuity, and resident satisfaction. You'll be the driving force behind operational improvements and strong team relationships to deliver what matters to our residents.
What will you be doing?
* Daily Operations: Oversee the daily operations and service maintenance across multiple Extra Care schemes, ensuring everything runs smoothly, from food preparation to stock management, auditing to rota management. Where necessary, to ensure catering services can be delivered, you will be willing and able to manage kitchens, catering staff and the preparation and serving of meals in any of the Extra Care schemes.
* Leadership: Supervising 5 Chef Manager’s in the absence of the Contracts Manager (Catering Services), and leading on all services, including cooking, line management, auditing, ordering, and resident engagement/ satisfaction.
* Team Leadership: Create a positive and motivated work environment, leading by example.
* Compliance: Maintain high standards of health, safety, and food hygiene regulations.
* Relationship Building: Foster strong relationships with catering teams, residents, and scheme managers.
* Resident Feedback: Monitor and address resident feedback to continuously improve our services.
Where is the role based?
This role requires flexibility and the ability to travel between all current and future Extra Care schemes to meet business needs. The position currently covers the following locations:
* Prestatyn
* Holywell
* Mold
* Newtown
* Aberystwyth
Do You Have
* Experience: A proven track record in a senior Chef role, and multi-site experience.
* Skills: Strong culinary knowledge, fresh food preparation, kitchen management, and financial acumen, including cost control.
* Communication: Excellent relationship-building and communication skills to liaise effectively with catering teams, scheme managers and residents.
* Passion: A genuine passion for food quality, service excellence, and operational efficiency.
* Flexibility: Willingness to travel between all current and future Extra Care schemes to meet business needs.
What’s in it for you?
In Return For Your Hard Work, Commitment And Innovation, You Will Enjoy An Environment Focused On More Than Just Competitive Pay. You’ll Enjoy
* £32,091-£35,543 Salary per annum
* Daytime hours
* Lunch-time only service
* Regular weekends off
* Real work life balance
* Expenses paid for travel
* Defined Contribution pension, including 3x death in service life insurance cover
* 25 days annual leave, increasing to 30 days with service, the ability to buy and sell up to 5 days (pro rata) as well as time off for volunteering, health screening and more
* Regular feedback, training and support from your manager and team
* Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit
Who are Wales & West Housing Group (WWHG)?
We are one of the leading housing providers in Wales; providing affordable homes and services to more than 24,000 residents in over 12,500 properties across Wales. We formed a Group company in 2011, to include Cambria Maintenance Ltd.
We employ over 450 staff at WWH and over 190 staff in Cambria, making us a major Welsh employer.
We are proud to be a multi award-winning organisation, recognised as a 3* World Class Best Company and Investors In People Platinum - the first in Wales. Find out more about us on our website.
Want to find out more?
Why not arrange an informal conversation with James Triggs, Contracts Manager (Catering Services) by emailing James.Triggs@wwha.co.uk or you can find out lots more in the role profile.
Apply now
Applying is easy, just click the blue button below and upload your CV.
If you require any more information about how to apply for this role, please speak to the Recruitment team at hr.recruitment@wwha.co.uk
Successful candidates will be required to undertake a DBS check due to the nature of the role.
Closing date: Monday, 9th June 2025
Assessment date: Monday, 16th June 2025
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