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Recruitment, Training and Talent Manager at Look Ahead Care and Support
We’re looking for a proactive, organised and customer-focused Talent Partner to join our People team located at our Head Office in Islington.
£29,784.50 per annum, working 35 hours per week.
Want to feel like you’re making a difference? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution
This role supports the organisation in providing a customer-focused, accurate and proactive administration service across Recruitment, HR and Learning and Development. You’ll work closely with the team to streamline and improve processes, and ensure efficient service delivery.
This is a fixed term contract from 26th August 2025 to 1st April 2026.
The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing the probation period.
This is a hybrid role with a minimum two days working in the office.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you’ll do:
Recruitment/ HR:
* Manage end-to-end recruitment campaigns, including advertising, candidate sourcing, and event participation
* Attending job fairs, college or university recruitment events, careers talks and any other recruitment related events in person as needed
* Act as first point of contact for recruitment and compliance queries
* Process new starter documentation and payroll logs
* Manage the pre-employment and cyclical processes including DBS checks, eligibility to work, declarations of interests, and other checks, escalating to the Recruitment Team Leader or Recruitment, Training and Talent Manager as necessary
* Maintain HR systems and files by keeping them up to date and ensure compliance with GDPR and internal policies
* Support on audits, CQC and Ofsted inspections
* Support TUPE processes and HR documentation updates
* Deliver recruitment training to managers
* Encourage ownership to resolve issues at first contact by following clear, high-quality processes aligned with team KPIs
Learning & Development:
* Schedule and manage training workshops and delegate communications
* Liaise with and maintain relationships with external training providers
* Process compliant professional development applications and book delegates onto qualification programmes (in-house programmes and apprenticeships)
* Keep all training information and records updated across the business
* Administer and monitor attendance
* Lead on day-one induction in a rota with the team
* Maintain and update tracking and monitoring spreadsheets on a regular basis
* Manage training facilities, equipment and room configuration
Student Placements:
* Respond to placement enquiries and process applications
* Provide guidance to potential student placement volunteers
* Maintain tracking systems and ensure vetting compliance
* Keep the manager informed of placement progress on a monthly basis
* When necessary, support with the vetting and onboarding for volunteers for services
General:
* Maintain shared inboxes daily in line with SLAs
* Support People Team projects or other requirements as needed
* Promote diversity, inclusion, and Look Ahead’s employer brand in all work and conduct.
* Ensure health and safety compliance
* Liaise with key stakeholders both internally and externally
* Proactively seek feedback from the business to continually improve the work of the People team and contribute to the development and implementation of the People strategy
About you:
* Organised, responsive, and customer focused
* Strong communicator with a collaborative mindset
* Detail-oriented, adaptable, and resilient under pressure
* Team Player who shares workload and learning with the team and builds a positive team culture
* Decisive and able to prioritise and manage multiple tasks
* Keen interest in HR and L&D career development
What you’ll bring:
* Experience in recruitment or Learning and Development environments
* Strong administrative and IT skills and experience
* Confident in delivering training and attending recruitment events
* Excellent communication and customer service
* Familiarity with iTrent and Learning Pool
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
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* Job function
Administrative and Training
* Industries
Non-profit Organizations
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