Customer Engagement Executive (SaaS Technology)
£25,000-£35000- £50,000+ earning potential
Hybrid Brief (office 2-3 days)
Bristol/Home
Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will suit someone that likes to make an impact through effort and skill in a commercial environment.
Responsibilities include:
All aspects of Customer engagement including
1) Event management, co-ordination and reporting.
2) Managing tenders
3) Webinars
4) updating sales procedures and processes
5) increase Revenue by acquiring new customers
6) Increase revenue up-selling to existing Accounts
7) Maintain Customer satisfaction through regular contact
8) Assist customers in understanding how to gain benefits from solution.
The ideal person, there isn't one. It would be helpful if you are currently:
* A Graduate with some experience in customer engagement, account management or account development or any commercial environment
* a benefit if your currently in a technology environment or want to be in technology in particular SaaS
* Good interpersonal skills
* strong relationship building skills,highly organised, driven and motivated to do well.
* Recent graduates with drive and determination and bags of personality interested in this should also apply.
if this sounds like you, drop your CV in ASAP, tell us why your the one for the role, we will get back to you straight away