*Job Overview*
We are seeking a dedicated Service & Warranty Technician to work within Service and Warranty operations to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated products
*Duties*
* Booking in and out of related product, using SAP system and RMA process
* Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
* Inspect returned product, identify faults and troubleshoot issues
* Write reports detailing findings for returned product
* Dealing with customer returns and providing customer support
* Liaise with Quality Team on findings from product issues
* From time to time provide on-site support
*Experience*
* Experience in manufacturing is preferred
* Knowledge of reading and understanding technical drawings
* Soldering skills a bonus
* Computer literature – Experience with SAP, Microsoft Word and Excel
* Strong interpersonal, organisational and planning skills
* Good communication and interpersonal skills in order to liaise with customers
* Excellent oral and written communication
* Ability to present data effectively paying attention to detail
* Flexible proactive approach to work
* Ability to work in a team
* Ability to work in a fast paced, diverse, environment
* Ability to stay calm under pressure
Job Type: Full-time
Pay: £12.77 per hour
Expected hours: 40 per week
Benefits:
* Free parking
* On-site parking
Work Location: In person