Posted: 4 May
The role
The role of
Technology Delivery Manager will include:Lead, manage, monitor, and ensure delivery of agreed operational technology projects and services, driving improvements in reliability, efficiency, and cost-effectivenessOwn end-to-end delivery accountability for business-critical operational initiatives throughout their lifecycle, ensuring effective resource utilisation (including budgets) and achievement of objectivesDevelop, manage, and implement operational plans to drive delivery of technology services and improvements, resolving business issues and supporting operational usersLead multi-disciplinary, matrix teams to deliver change at pace, setting delivery standards, assuring quality, and embedding continuous improvement across ways of workingDefine and shape the roadmap of technology operations initiatives, with a focus on operational readiness and ongoing supportEstablish governance and controls, aligning with Technology Delivery where suitable and ensure compliance with operational policies, procedures, and relevant regulations (e.g., ITIL, ISO standards)Promote and embed a culture of operational excellence, customer service, and continuous improvement within the Technology Operations teamContribute, as appropriate, to special programmes and projects in support of the Group's values and objectivesSkills and experiences:
Comprehensive experience of managing medium to large scale Technology projectsProven experience in working with others to deliver projects, including indirect reportsProven experience of using project planning tools to effectively manage projectsProven experience of producing progress reports and management information, including making recommendations for changes needed to ensure deliveryProven experience of working to compliance standards e.g. ITIL and ISOProven experience in developing solutions in line with business strategies whilst meeting business and user needsDegree, management qualification or relevant professional qualificationPrince2 Practitioner or other Project Management qualificationWhy work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
25 days annual leave (rising to a maximum of 30 days) plus public holidaysA pension scheme with matching employer contributions from Sanctuary up to set limitsLife AssuranceEmployee Volunteering schemeEmployee Advice Service including counsellingCycle to Work schemeVoluntary health plans Employee discounts Wellbeing support and toolsEmployee recognition schemeEmployee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition toolsStaff Networks, with a shared interest in inclusion, and who provide invaluable support to colleaguesEffective 1st April role salary is £45,736 with an additional policy allowance of £9,133 per annum (rising to £48,157 with an additional policy allowance of £9,616 per annum after 12 months, subject to satisfactory performance) (if the link is unavailable please visit the Sanctuary careers website)
