Collections Advisor – Legal & Debt Recovery (Sheffield)
£24,800 + OTE £28,000 | Full-Time | Permanent
We're growing and looking for a Collections Advisor – Legal & Debt Recovery to join our Sheffield Head Office team If you're motivated, professional, and thrive in a fast-paced environment, this is your chance to work with a business that rewards results and supports your development.
What you'll do:
* Collect B2C debts (regulated/unregulated) and B2B debts (unregulated).
* Lead on legal collections: liaise with our legal partner to prepare and submit proceedings, managing cases from judgment to enforcement.
* Speak with customers via inbound/outbound calls, securing fair payment arrangements.
* Handle disputes and queries professionally, ensuring compliance at all times.
* Keep systems accurate and up to date.
What we're looking for:
* 6–12 months' experience in debt recovery, collections, or customer service.
* Knowledge of FCA regulations and legal processes (desirable).
* Confident communicator, resilient, and target-driven.
The offer:
* Salary £25,400 + OTE £28,000.
* Full-time, permanent role (39-hrs).
* Core hours typically 8am–5pm, Mon–Fri.
* Career growth, training, and progression opportunities.
Apply today and take the lead in legal & debt recovery with a company that values your expertise.
Job Type: Full-time
Pay: £24,800.00-£28,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* Customer service: 1 year (preferred)
* Legal drafting: 1 year (preferred)
* Debt collection: 1 year (required)
Work Location: In person