Door Supervisor – Seasonal/Casual Position (November-December) £15.57 per hourCasual work / Zero Hour ContractPaid weekly through our payrollAccess to a wide range of programs to train and develop you What you'll be doing: The Royal Armouries & New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds. Our venue offers world-class facilities for high-profile conferences, conventions, exhibitions, awards dinners and corporate events for up to 2,500 delegates, hosting more than 380 national and international events every year. We\'re looking for an enthusiastic Door Supervisor to join our dedicated operations team at The Royal Armouries. As a Door Supervisor, you will be responsible for ensuring the comfort and safety of our customers during events. You will be managing crowds and responding to enquiries, ensuring compliance with venue policies and safe working procedures. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Purpose of the role: Delivering exceptional customer service to our guests and clientsPresenting a smart, alert and visible security presence at the venueGreeting, assisting and directing guests attending the eventOverseeing crowd control, guiding foot traffic, managing queues, maintaining order, and reporting any anti-social behaviourTo acquire a good knowledge of the layout of the site and the available facilitiesCarrying out pre and post event safety checksMonitoring external noise levels for the comfort of our surrounding neighboursInvestigating any disturbances or incidentsEffectively responding to emergencies by raising the alarm, offering immediate and appropriate assistance, and supporting the emergency services if neededComplying with Health & Safety regulations Who you are: An approachable manner with superb customer facing skillsProfessional and appropriate personal presentationThe ability to handle confrontational situations whilst remaining calm & professional at all timesA strong and confident communicatorEnthusiastic, energetic and outgoingAn excellent team playerGood initiative when workingHave a flexible approach to workingExperienced in a similar roleFull SIA Door Supervisor licenseWilling to work around venues distributing alcohol About Us: We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:30% discount in on-site bistroExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterRegular emails filled with the best discounts and savings availableReceive Wow Points every time you spend and use them on a wide range of brandsYou can share all discounts and offers with your friends and familiesContributory pension schemeGrow your career with our Career Pathways and MyLearning programmes As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.