Join to apply for the MET 3rd Year Apprentice role at Harwoods Ltd
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Join to apply for the MET 3rd Year Apprentice role at Harwoods Ltd
This Job Reports To
Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop Manager
This Job Reports To
Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop Manager
Who Reports To This Job
Mentor as appointed
Working With
Painters, Panel Beaters, Apprentices, Parts Advisor, Insurance engineers, Bodyshop estimator and office staff
Achievements
Overview of this job:
Ø To ensure the highest standard of repairs are carried out to the manufacturer’s specification, specifically relating to fitting and trimming
Customer Focus
Ø To ensure all work is completed to the customers satisfaction and strive to exceed their expectations
Criteria For Success
This job holder can be measured by:
Ø Customer satisfaction scores
Ø Individual hours against time taken
Ø Right first time (rectification amounts)
Ø Quality control inspection
Specific Tasks
This job holder must be able to:
Ø Receive vehicle, job card & Quality Control (QC) forms and check quality of repairs, taking remedial action if necessary
Ø Ensure that QC form has been completed by Technician who previously worked on vehicle and Senior Technician has countersigned when applicable
Ø Ensure repair methods are attached for each repair (high importance)
Ø If no methods available a repair method will need to be researched and written and signed by an ATA technician based on research.
Ø Ensure that vehicle internal car care kit fitted (seat covers, steering wheel cover and floor mat) to prevent dust transfer
Ø Collect parts from the parts department when required and ensure that they match the job card and are complete for the job described on the job card
Ø Inform workshop controller if a part is required.
Ø Strip vehicle as per the job card instructions, label trolley and rack with job number and registration number to enable the panel beater to commence work.
Ø Strip vehicle when requested to facilitate detailed estimates to meet work provider service level agreements
Ø Refit existing parts and new parts to the vehicle once painting and panel beating has been competed
Ø When additional parts are required, a supplementary form should be filled out and placed in the appropriate tray or given to the workshop controller/Bodyshop estimator to gain authorisation and order.
Ø Document any other vehicle damage to the vehicle noted during repairs and seek guidance from workshop controller/bodyshop if necessary
Ø Carry out basic mechanical duties such as removing and replacing components
Ø Carry out final checks on the vehicle after repair in line with quality control checklist attached to job card. Tick appropriate sections and sign off. Request Senior Technician to review work and countersign.
Ø Ensure final check sheet and job card leave the department with the vehicle
Ø All adhesives, primers and bonding agents should be stored with the use by date and opened date clearly marked with a permanent marker
Ø Ensure the maintenance of tools, equipment and other materials
Ø Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personnel training and development opportunities
Ø Work to support other team members in the achievement of their objectives when asked to do so or required by their manager.
The Harwoods Way
Harwoods Group Is a Values Led, Family Owned Automotive Retail Group That Was Founded In 1931. Our Values Are Lived And Breathed By All Of Our Colleagues To Enable Industry Leading Customer Experience And Colleague Engagement, As Detailed Below
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a High Colleague Engagement Score Of 72%, Harwoods Group Has a Real Differentiator With Our Industry Leading People Development Programme, Including
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
Skills for the job
LiteracyNumeracy
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Harwoods Ltd by 2x
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