Overview
Interactive Designer role at HM Revenue & Customs (HMRC). 6 month contract. Salary: Competitive Day Rates inside IR35. Location: All HMRC UK Regional Centres.
HMRC are recruiting for an Interactive Designer on a 6 month contract.
Responsibilities
* providing design leadership and hands-on interaction design for complex projects and portfolios of work, to deliver services that provide an integrated and consistent experience
* gaining a deep understanding of a service area’s user needs and how to meet them
* helping to plan and analyse user research and usability testing, then iterating design based on user feedback and analysis
* taking complex information and processes, and making them simple to understand and use
* producing design concepts for digital services, often working to tight deadlines, and working with developers to implement those concepts
* building collaborative relationships and working effectively within an agile environment with colleagues and external providers, for example user researchers and business analysts
* delivering high quality finished designs that meet web standards and GDS/GOV.UK design principles
* ensuring that accessibility and usability are built into designs from the outset
* proactively seeking new learning opportunities and look to continually improve by gaining feedback from your peers and the business
* communicating credibly with a wide range of digital delivery disciplines and talent both internally and externally
* being a knowledge expert in interaction design
* providing leadership, mentoring and coaching within the design community
* participating in the HMRC and cross-government design and policy communities
* using prototyping tools and HTML/CSS for high-fidelity design
* extensive experience designing accessible interactive digital products or services that meet user needs; include links to interaction design portfolio/examples in your personal statement
* core design skills of sketching and prototyping including through prototyping tools and/or HTML and CSS; willingness to develop relevant coding skills if needed
* solid understanding of user research methods and practice with proven experience using metrics and user feedback to define/refine services
* experience of journey mapping and needs analysis with good understanding of information design/architecture
* strong ability to recognise and predict use cases and user interaction, incorporating them into designs
* good understanding of web technologies and how they affect design, including accessibility
* experience of working with pattern libraries and/or style guidelines
* strong skills in communicating design decisions; convincing people that user needs and a user-centred approach are the right way to design products and services
* experience leading workshops e.g. collaborative design sessions
Qualifications
* extensive experience designing accessible interactive digital products or services that meet user needs
* portfolio or links to interaction design portfolio/examples
* experience with sketching, prototyping, and familiarity with prototyping tools and/or HTML/CSS
* strong user research knowledge and practice, including using metrics and feedback to define/refine services
* experience with journey mapping and information design/architecture
* ability to work with pattern libraries and style guidelines
* ability to communicate design decisions effectively and advocate for user-centered design
* experience leading workshops or collaborative design sessions
Additional
* Employment type: Contract
* Seniority level: Not Applicable
* Industries: Government Administration and Government Relations Services
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