Fugenstone is a fast-growing, design-led premium surface brand supplying engineered quartz and porcelain to kitchen studios, fabricators and designers across the UK.
We operate at the intersection of design and commercial growth — combining strong trade partnerships with considered brand marketing and product innovation. As we expand into new categories and strengthen our UK network, we are looking for someone commercially sharp, design-aware and highly organised to help activate that growth.
Role Description
You will sit at the centre of sales, marketing and customer engagement — ensuring trade accounts grow, product launches land properly, campaigns are executed, and no opportunity slips through the cracks.
Key Focus Areas
You’ll work closely with:
* The fabricator sales team
* Internal Stakeholders
Trade Account Growth
* Supporting key and second-tier trade accounts
* Identifying upsell and expansion opportunities
* Monitoring performance of top customers
* Allocating and tracking POS tools (e.g. display frames, sample stands)
* Feeding commercial insight back to the sales team
* Proactively engaging kitchen studios and designers
* Delivering virtual product presentations for new launches
* Following up to secure specification
* Supporting showrooms with updated samples and materials
* Confidence presenting design ideas is essential.
New Product Launch & Campaign Execution
* Coordinating internal and trade rollout of new collections
* Ensuring price lists and materials are distributed correctly
* Tracking adoption rates and early performance
* Supporting launch campaigns with structured follow-up
Customer Loyalty
* Managing pre-registration and activation process
* Driving awareness of warranty benefits
* Monitoring compliance and performance
* Supporting incentive initiatives
CRM Data Management
* Activating marketing campaigns across trade channel
* Managing lead follow-up and sample conversions
* Maintaining CRM accuracy (Odoo experience beneficial)
* Ensuring fast response standards across WhatsApp and inbound channels
Trade Events & Showroom Activation (In the future)
* Supporting open days and partner showroom events
* Ensuring display standards and brand presentation
* Coordinating follow-up post-event
About You
You are commercially minded, organised and confident speaking about design. You understand how aesthetics influence sales — but you also care about numbers and follow-through.
You’ll likely have:
* 3–6 years’ experience in sales support, trade marketing, account coordination or commercial marketing
* Confidence presenting to professional audiences
* Proficient or advanced CRM experience (Odoo ideal but not essential)
* Strong organisational skills and attention to detail
* Clear written and verbal communication
* A genuine interest & passion in design, interiors, kitchens and premium lifestyle products
Why Join Fugenstone?
* Be part of a fast-growing premium interiors brand
* Work closely with leadership and external marketing specialist in interiors
* Gain exposure to product launches and trade strategy
* Play a visible role in commercial growth
* Clear pathway to senior trade marketing or commercial roles
If you’re commercially driven, design-aware and ready to play a central role in scaling a premium UK interiors brand — we’d love to hear from you.
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