Description
About the Role:
As a Product Owner, you will play a pivotal role in driving VCC’s product vision forward. You will take ownership of the product lifecycle identifying growth opportunities, delivering impactful solutions, and collaborating with stakeholders and the tech team. Your role will be essential in translating strategic business objectives into actionable user stories, managing the product backlog, and ensuring maximum value delivery.
You will be involved in a range of projects, from improving internal systems to integrating to third party systems for our core Vintage Cash Cow and ArcaVindi teams. Your focus will be on delivering measurable results while fostering a culture of collaboration and continuous innovation for our internal teams.
Getting Started...
* Familiarise yourself with VCC’s current products, platforms, and overall business objectives.
* Build relationships with key stakeholders to better understand their challenges and opportunities.
* Gain a comprehensive understanding of the customer journey and existing business workflows.
Establishing Your Impact...
* Curate and prioritise the product backlog to ensure high-value features are delivered.
* Collaborate with cross-functional teams to optimise processes and drive initiatives to completion.
* Familiarise with and mine data to support the performance of your products and to underpin future development initiatives.
Driving Excellence...
* Identify and act on opportunities to innovate and enhance our product offerings.
* Become the subject matter expert for all product-related queries and guidance.
* Champion agile methodologies to ensure efficient, on-time delivery of product solutions.
* Prioritise initiatives that align with both business goals and customer needs.
* Foster strong collaboration between stakeholders and tech teams to ensure successful product delivery.
* Drive measurable improvements in product performance and user satisfaction.
Key Responsibilities
* Manage and refine the product backlog for internal core systems across Vintage Cash Cow and International markets.
* Contribute to the management and the curation of a product roadmap.
* Translate strategic business objectives into actionable initiatives and user stories.
* Work closely with stakeholders to assess current processes, identify opportunities for improvement, and develop solutions that align with a broader strategic roadmap.
* Prioritise ideas and initiatives to ensure alignment with the wider product vision.
* Use performance tools and customer feedback methods to identify growth opportunities and areas for improvement.
* Provide support to the helpdesk by assisting with incident triage, root cause analysis and providing status updates.
* Conduct product demonstrations for new features and functionality.
* Be part of and champion a clear release (Go To Market) strategy.
* Produce product artifacts such as How To Guides or technical process maps and contribute to the VCC Internal Wiki.
* Provide reporting on product performance and customer metrics.
* Offer clear guidance to the tech team, addressing queries and supporting their work.
* Chair scrum ceremonies and advocate for the customer’s voice in decision-making.
Skills, Knowledge and Expertise
* Proven experience in managing and articulating a product backlog.
* Strong skills in gathering requirements and crafting detailed user stories.
* Ability to manage multiple priorities and concurrent workstreams effectively.
* Exceptional communication skills with a strong ability to engage stakeholders.
* Proficiency in agile methodologies and tools like JIRA.
* Experience in a start-up or scale-up environment is beneficial.
* Familiarity with product management platforms is advantageous.
Equal Opportunities
At Vintage Cash Cow, we are committed to fostering an inclusive environment where everyone feels heard, valued, respected and empowered to bring their authentic self to work. We believe that diversity drives innovation, creativity and success.
We welcome applicants from all backgrounds, perspectives and experiences, and we strive to create equitable opportunities for all. Together, we’re building a culture that celebrates individuality and champions equity at every level of our organisation.
If you’re excited about this role, but don’t tick every box, we still encourage you to apply. Your unique skills and experiences might be just what we’re looking for now or in the future.
If you need adjustments or accommodations during the hiring process, please reach out to us and we will do our best to support you.
At Vintage Cash Cow, we believe in building an inclusive workplace where everyone feels valued. We welcome applications from all backgrounds and encourage candidates to apply even if they don't meet every requirement listed. Your data will be handled in accordance with our Privacy Notice.
Vintage Trading is a fast-growing circular economy business on a mission to make it easy and rewarding for people to declutter responsibly. We operate two leading brands: Vintage Cash Cow in the UK and Arcavindi across Europe.
With over 300 employees in the UK and a growing team in Europe, targeting 120 team members this year, we're building a unique operation powered by hundreds of in-house experts in vintage, antiques, and second-hand goods. Together, we’re redefining how people value and recycle the past, helping customers turn unwanted items into money while promoting sustainability and reuse.
As we continue to scale, we’re always on the lookout for talented, passionate individuals to join us in shaping the future of the vintage and re-commerce world!