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Company Overview
Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview Group aims for significant growth, targeting EUR 100m in revenue, operating from offices in Belfast, Northern Ireland, and London, UK. The company maintains strong relationships with government-backed, blue-chip clients and major private contractors.
Role: Project Coordinator
This role is based in our Mallusk office and supports HVAC Capital Works projects in Northern Ireland. The Project Coordinator is a vital team member responsible for multitasking and prioritizing in a busy environment.
Key Responsibilities
1. Coordinate site construction projects to ensure effective and timely completion.
2. Manage scheduling of engineer diaries for project coverage.
3. Handle incoming calls and record/manage communications efficiently.
4. Support clients via telephone and email.
5. Log and assign response maintenance calls promptly.
6. Process operatives' paperwork and close calls for payment.
7. Respond within agreed timeframes and service levels.
8. Meet targeted KPIs related to contract requirements.
9. Support cross-training of team members for contract coverage.
10. Perform routine administrative tasks.
11. Liaise with stakeholders and clients.
12. Escalate issues promptly to line managers or clients.
13. Undertake additional duties as required by management.
14. Ensure compliance with policies and procedures.
15. Assist with applications and certificates from authorities/clients.
16. Work safely and diligently, adhering to data protection and confidentiality standards.
17. Schedule daily runs for multiple operatives and organize materials, liaising with suppliers and subcontractors.
18. Calculate engineer performance and bonuses.
Person Specification
* At least 1 year of office experience.
* Minimum 5 GCSEs, including English and Maths.
* Proficient in Microsoft Office.
* Proactive with the ability to work independently.
* Strong customer focus and professionalism.
* Excellent organizational and communication skills.
* Ability to multitask and work as part of a team.
* Adaptable, flexible, trustworthy, and approachable.
* Positive attitude and leadership by example.
Additional Information
Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development. The successful candidate will work in a secure, thriving environment with broad responsibilities.
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