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Customer service advisor yard

London
STARK Building Materials UK
Customer service advisor
Posted: 16 September
Offer description

Overview

Join to apply for the Customer Service Advisor Yard role at STARK Building Materials UK.

London, England, United Kingdom


Responsibilities

* Welcome customers to the branch and take an active interest in their projects
* Know our product lines to offer advice and help to customers, in line with Jewson values
* Help prepare customer orders, load and unload customer and supplier vehicles using a forklift truck (training provided)
* Check incoming deliveries and report missing or damaged products
* Maintain stock levels in both shop and yard areas, with regular stock counts
* Keep the branch clean and tidy to make a great first impression
* Make Health & Safety a priority and demonstrate how to keep yourself and others safe at work


Hours

7:00 – 17:00, Monday to Friday and every 2nd Saturday morning 8:00–12:00


What’s in it for you?

* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance – lump-sum death in service of 2 x basic salary; increases to 4 x Pensionable Earnings if enrolled in STARK Retirement Savings Plan with minimum 4% contributions
* WorkPerks – discounts via Reward Gateway
* Aviva Digicare+ Workplace App (digital GP, mental health support, etc.)
* Voluntary benefits such as Car Salary Sacrifice, Cycle to Work, Benenden Healthcare
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme


Required Skills And Experience

* Previous industry experience preferred but not essential
* Strong organisational skills with the ability to prioritise
* Strong communication skills
* Confident working both indoors and outdoors
* Health and safety focus
* Comfortable with extensive manual handling of bulky items


About Us

At Jewson, part of STARK Building Materials UK, we provide top-quality products and exceptional service. We are a friendly, collaborative team dedicated to doing things well.

If you’re ready to take your career to the next level and join a team focused on great service, we want to hear from you. Apply today!

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