Job Title: IT Business Analyst
Location: Birmingham (Hybrid)
Salary: Up to £65,000 per annum (Depending on Experience)
An Opportunity to Drive Positive Change Within a Mission-Led Organisation
A well-established, not-for-profit organisation is seeking an experienced IT Business Analyst to join its Technology & Change Team. With a strong commitment to delivering meaningful impact, the organisation is focused on improving internal systems and processes to better serve its communities.
This role offers a unique opportunity for a skilled analyst to work across departments, supporting digital and operational transformation that aligns with the organisation’s purpose. The successful candidate will play a key role in bridging the gap between technical teams and business stakeholders to deliver effective, user-focused solutions.
Key Responsibilities
* Builds and maintains strong relationships with stakeholders to understand business needs and identify opportunities for improvement.
* Leads workshops and meetings to gather, analyse, and document detailed requirements.
* Analyses, designs, and optimises business processes, ensuring alignment with organisational goals.
* Produces clear, structured documentation including process maps, business requirements, and functional specifications.
* Supports testing activities including system, integration, regression, and user acceptance testing.
* Investigates and documents software defects, working with technical teams to ensure timely resolution.
* Manages test data and executes test plans to validate that system changes meet business requirements.
* Assists in planning and delivery of change initiatives, offering insight and expertise throughout project lifecycles.
What do we want from you?
* A minimum of 5 years' experience in a Business Analyst role, ideally within a charity, public sector, or non-profit environment (But not essential)
* Proven ability to engage and influence stakeholders at all levels.
* Strong analytical and problem-solving skills, with attention to detail.
* Experience working across the full software development lifecycle in both Agile and Waterfall settings.
* Familiarity with tools such as JIRA, Confluence, and SQL; experience with AWS is desirable.
* A degree in Business, Information Systems, Computer Science or a related discipline (or equivalent experience).
* Professional certifications such as BCS/ISEB Diploma in Business Analysis or Agile Project Management (preferred).
Benefits
* Competitive salary of up to £65,000 depending on experience
* 33 days' annual leave including bank holidays, plus an additional day off for the employee’s birthday
* Generous family leave policies
* Access to 24/7 employee wellbeing and benefits platform
* Ongoing training and professional development opportunities
* A supportive, inclusive work environment committed to making a difference
This is a fantastic opportunity for an experienced IT Business Analyst to apply their expertise in a purpose-driven setting, helping to build stronger, more effective services from the inside out.
#J-18808-Ljbffr