Parts Call Centre Advisor
£26k With £28k OTE
Diss
Permanent, Full Time
Monday to Friday / 1 in 2 Saturdays
We are currently on the lookout for a Parts Call Centre Advisor to join our client's company, based in Diss. If you are an experienced Automotive Parts Advisor and would like a new challenge within a different company - then please apply today!
Duties and Responsibilities
* Establishing all customers' needs for the correct required parts; diagnosing and recommending as appropriate.
* Delivering exceptional customer service to external and internal customers.
* Maintaining a strong working relationship with the manufacturer.
* Discussing relevant promotions and offers to customers.
* Receiving, recording and allocating parts and consumables from suppliers.
Your background & skill
* Previous experience working in an automotive parts operation is essential.
* Excellent communication skills.
* Ability to work towards deadlines.
* Confident and professional.
For further details on this role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Consultancy
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