2644 - Administrative Maternity Support Worker
You will support Midwifery staff with administrative duties including digital referrals, document preparation, and general ward administration, while also assisting the Lead Midwife with daily operational tasks.
This is a patient-facing role requiring excellent communication and interpersonal skills, compassion, professionalism, and confidence when supporting women, families, and visitors within the maternity environment. The ability to remain calm, organised, and efficient under pressure is essential.
The post supports the maternity service across a 7 day rota and requires flexibility to meet the needs of the service.
Main duties of the job
* answer and direct calls
* print and file paperwork and documentation
* ensuring that patient notes are kept neat and chronologically filed
* support midwifery staff and the Lead with printing, filing and digital referrals etc
* maintain digital referrals as per the request of doctors
* arrange follow up for mums and babies
* deal with patients and the public
* Maintain safety of the Families on our ward
* Support other areas of our maternity service
About us
BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently rated Goodby the Care Quality Commission (CQC) and achieving significant progress in thedelivery of our strategic objectives, including our ambition to be the bestPlace to Work
Wescored best in the country in the most recent NHS Staff Survey for teamwork,compassionate leadership, and supporting work/life balance. In 2024's survey,the Trust also scored above average in every theme of the NHS People Promisethe promise NHS colleagues make to each other to improve the experience ofworking in the NHS for everyone
Weare proud of the commitment of our colleagues to ensuring a strong andsustainable future and our organisation is highly valued by our localcommunities
Therehas never been a better time to join Barnsley Hospital. It is moving at paceand a we can do this attitude is evident right through the organisation
BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants
Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 roles are no longer eligiblefor sponsorship
Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction
Pleasenote we reserve the right to close positions early
Job responsibilities
Please refer to the attachedJob Description and Person Specification for full details of the role and responsibilities.
Qualifications
* Minimum of 3 Grade 9-4 GCSEs or relevant equivalent knowledge/experience.
* NVQ in customer care/or relevant equivalent knowledge/experience.
* Recognised IT qualification
Knowledge and Awareness
* Understanding of the need for confidentiality and data protection
* Awareness of Health and Safety requirement.
* Computer skills and knowledge of windows based computer packages
Skills and Abilities
* Excellent verbal/telephone communication skills.
* Ability to work on own initiative.
* Ability to work as part of a team
* Ability to prioritise work load.
* Ability to manage time effectively and efficiently.
* Ability to display sensitivity and tact at all times.
* Ability to collate information.
Values based Questions
* Please describe in around 100 words: What motivates you to do a good job?
* Please describe in around 100 words: Please describe a situation where you have demonstrated respect for your colleagues/patients in a difficult or sensitive situation.
Experience
* Previous clerical/administrative experience.
* Experience of direct telephone contact with patients/clients and staff.
* Experience of working with staff at all levels
* Experience of working with IT systems in a care environment
* Previous NHS or similar experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr