We are working with a market leading business within the industrial supplies sector, known for delivering innovative and sustainable products to clients across multiple disciplines. Their focus on quality, customer service, and eco-friendly practices sets them apart in the market.
Role Overview:
Our client is seeking a proactive and detail-oriented Office Administrator to support their busy office operations and ensure smooth day-to-day functioning. This role involves managing administrative tasks, coordinating with clients, and assisting with order processing.
You will play a key part in maintaining excellent customer relationships and supporting their mission to deliver sustainable packaging solutions.
In addition, you will be expected to contact lapsed customers in order to re-engage and increase orders.
Key Responsibilities:
Process customer orders and update internal sales systems
Maintain accurate records of deliveries and stock levels
Liaise with clients to provide updates and resolve queries promptly
Support the sales team by following up with existing and lapsed customers
Assist with general office duties, including managing supplies and scheduling
Assisting the Managing Director with PA Support.
Organising for any MOT's/Servicing of Vans required in a timely manner to ensure no downtime in deliveries.
Ensure compliance with company policies and sustainability standards Skills & Experience:
Strong organizational and time-management skills
Excellent attention to detail and accuracy Personal Attributes:
Customer-focused with strong communication skills
Proactive and able to work independently
Team player with a positive attitude Working Hours:
Monday to Friday, 8:30 am - 5:30 pm (flexibility available)