BODYSHOP WORKSHOP CONTROLLER
Salary: £40,000 - £50,000 DOE + Bonus
Hours: Monday to Friday (40 hours a week)
Location: Bradford
We are currently recruiting for an experienced and driven Bodyshop Workshop Controller to join a busy, modern accident repair centre. This is a key leadership role responsible for overseeing the day-to-day operation of the Bodyshop, ensuring vehicles are repaired efficiently, safely, and to the highest manufacturer standards. You will play a vital part in driving productivity, profitability, and an exceptional customer journey from start to finish. The ideal candidate will be a strong leader with a proactive approach, capable of managing workflow, motivating a team, and delivering results in a fast-paced environment.
Responsibilities
* Manage and control the workshop workflow to maximise productivity and efficiency
* Allocate work effectively across technicians, ensuring skillset alignment and timely delivery
* Ensure all repairs are completed in line with manufacturer repair methods (MRMs) and BSI/PAS standards
* Monitor and drive key performance indicators (KPIs) including utilisation, efficiency, and quality
* Lead, motivate, and support the Bodyshop team to achieve performance and bonus targets
* Proactively manage repair progress to ensure "right first time" delivery and minimise delays
* Maintain strong communication with the front-of-house/VDA team to support a seamless customer journey
* Oversee compliance with Health & Safety regulations and company processes
* Manage resource planning, parts flow, and workshop loading
* Carry out quality control checks and support continuous improvement across the site
Skills & Qualifications
* Proven experience as a Workshop Controller / Bodyshop Supervisor / Assistant Bodyshop Manager
* Strong understanding of Bodyshop processes, repair methods, and workflow management systems (e.g. Audatex, Autoflow)
* Excellent leadership and people management skills with experience driving performance
* Ability to work under pressure and manage a high-volume workload effectively
* Strong organisational and problem‑solving skills
* Excellent communication skills with a customer-focused mindset
* Knowledge of manufacturer repair methods (MRMs) and BSI/PAS 10125 standards
* Full UK driving licence
* ATA accreditation desirable but not essential
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