Application Support Specialist £1 GBP Hybrid WORKING Location: Hemel Hempstead, Central London, Greater London - United Kingdom Type: Permanent Application Support Consultant Location- Hemel Hempstead Onsite Requirements- Up to 3 days a week The Opportunity: Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team. The Role: As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with empathy and professionalism. Essential Requirements: • A strong problem-solver with analytical skills and a proactive mindset. • Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information. • Knowledge or experience in any of the following areas is advantageous: • Accounting, ERP, or Business Management Software systems. • SQL scripting, databases (SQL Server, MySQL), and associated tools. • REST API, EDI, and other integration technologies. • Financial and management reporting. • A relevant degree or equivalent experience in Computer Science, Accounting, or Business is preferred. The Benefits: • Competitive Salary: Reflective of your skills and experience. • Health & Wellness: Access to private healthcare and a wellness reimbursement program. • Flexible Working: Achieve work-life balance with our hybrid working plan. • Retirement Planning: Employer pension contributions up to 5%. • Generous Leave: 29 days of paid leave with the option to purchase additional days. • Training & Development: Continuous professional development opportunities to help you thrive. For more information, please apply below or contact me directly. Contact: 02077806706 Reference: AMC/SCA/ASC Reference: AMC/SCA/ASC Postcode: HP1 shca