Facilities Assistant Business Support
12 Months Maternity Cover, Full Time
The Firm
JB Leitch is a nationally recognised Legal 500 commercial law firm, specialising in property management law. Were proud to act for some of the UKs largest corporate landlords and managing agents across England and Wales.
What sets us apart
The largest team of property management legal specialists in the country
Accredited by Investors in People, showing our commitment to continuous development
A recognised champion of apprenticeships, providing structured support and real opportunity
CPD certified we believe in sharing knowledge with both our clients and our people
Why work with us
At JB Leitch, youre part of a firm that:
Values relationships with our clients and our colleagues
Commits to best practice and shared learning
Balances professionalism with people-first values
Proud of our roots
Based in the heart of Liverpool, were active supporters of:
National Museums Liverpool, preserving culture for future generations
Circus Starr, helping children with additional needs enjoy inclusive, judgement-free experiences
Whats in it for you
At JB Leitch you will enjoy a competitive benefits package that includes:
Medical Cash Plan to help with those pesky dental or optical bills and much more
Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
Car maintenance schemes because MOT and services can be expensive
Season ticket loans and car parking options available
Plenty of company paid social events for you to choose from
Free fruit and sweet treats with as much Nespresso coffee as you want
Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
Competitive pension scheme to support you later in life
Life Assurance at 3x your annual salary for peace of mind should the worst happen
The role
We are looking for a reliable and proactive Facilities Assistant to support the smooth day-to-day running of our office environment. The ideal candidate will be responsible for reception duties, incoming and outgoing post, meeting room coordination, general office upkeep, support with office moves, and management of document archiving and destruction. This is a hands-on role that requires strong communication skills, attention to detail, and a proactive attitude toward maintaining a professional and well-functioning workplace.
Reception and Front-of-House:
Answer incoming telephone calls promptly and direct them to the appropriate departments or individuals.
Greet visitors and guests professionally and courteously, ensuring a positive first impression.
Monitor visitor sign-in/out and maintain visitor records.
Meeting Room Coordination:
Manage meeting room bookings efficiently via the internal booking system.
Ensure all meeting rooms are set up and maintained to a high standard of cleanliness and readiness.
Provide refreshments, equipment, and other necessary materials to support meetings.
Proactively check and reset rooms between bookings.
Office Upkeep and Facilities Support:
Maintain a clean, tidy, and clutter-free office environment across all areas.
Ensure office supplies (e.g., stationery, kitchen items, printer paper) are stocked when necessary.
Conduct regular checks of office facilities and report maintenance issues promptly.
Support health & safety compliance and best practices throughout the office.
Office Moves and Layout Changes:
Assist in the coordination and physical setup of internal office moves, including desk relocations and furniture reconfiguration.
Liaise with IT or relevant teams to ensure smooth transitions for staff.
Archiving and Document Management:
Assist with the storage, tracking, and retrieval of archived documents.
Coordinate secure document destruction in line with company policies and data protection regulations.
Maintain accurate records of archived and destroyed files.
Post & Courier Management:
Open, scan, and accurately upload incoming mail onto the case management system, ensuring correct distribution to the relevant individuals.
Handle all outgoing post and courier services, ensuring timely dispatch and proper tracking when required.
Skills and Experience:
Previous experience in a facilities, office support, or receptionist role an advantage.
Excellent telephone and interpersonal skills.
Strong attention to detail and organizational skills.
Ability to multitask and work under pressure in a busy environment.
Good working knowledge of Microsoft Office (Outlook, Word, Excel).
A professional, approachable, and positive attitude.
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