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Senior administrator

Cinderford
By design LLC
Posted: 1 October
Offer description

Overview

Join to apply for the Senior Administrator role at By design LLC.

Salary: Up to £30,000 (DOE) + benefits

Hours: Full-time, 40 hours per week (8am – 5pm, 1-hour lunch)

Start Date: September/October 2025

Contract: Permanent


About The Role

We are seeking a highly organised and proactive Senior Administrator to join our team. You will play a key role in supporting the smooth running of an academic environment by overseeing administrative processes and providing high-level support to faculty, staff, and students.


Responsibilities

* Manage daily administrative operations for academic and student services
* Support academic staff with scheduling, reporting, correspondence, and related tasks
* Coordinate student registration and maintain accurate records in line with regulatory standards
* Assist with timetable preparation, course documentation, and assessment records
* Mentor junior administrative staff and support their professional development
* Liaise with students, faculty, and external stakeholders to provide guidance and support
* Prepare reports, presentations, and communications for academic committees and management
* Maintain databases, filing systems, and compliance records
* Support projects, events, and initiatives to improve academic and administrative processes
* Contribute to policy implementation and continuous improvement within the team


Who We’re Looking For

* Proven administrative experience, ideally in an educational setting
* Strong knowledge of academic processes, student records, and regulatory compliance
* Excellent organisational, multitasking, and time-management skills
* Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
* Knowledge of Hubspot is a plus
* Ability to quickly learn new systems
* Strong written and verbal communication skills
* Experience supporting academic staff or leadership teams preferred


Core Competencies

* Professionalism and discretion when handling confidential information
* Initiative and ability to work independently while being a team player
* Adaptability to a dynamic and fast-paced environment
* Strong interpersonal skills with a solution-focused mindset


Benefits

* Permanent full-time position
* 33 days holiday (including bank holidays)
* Laptop provided
* Fuel allowance (dependent on location)
* 3-month probation period
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