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Client:
Virgin Media O2
Location:
East Kilbride, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5cb4ac822862
Job Views:
12
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Flexibility is essential in our stores, and you may be required to work additional hours as needed. We provide plenty of notice to accommodate your schedule.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, working with your team to meet your store’s goals. We focus on delivering a unique customer experience by getting to know our customers, understanding their needs, and recommending the best products and services to enhance their digital lives.
What you’ll do
* Become an expert in all things O2, promoting our products, services, and brand.
* Meet store targets by creating tailored recommendations and sharing our ‘Why O2?’ message.
* Take ownership of your performance and contribute to the success of O2.
* Engage in personal development supported by store leadership and O2 resources.
Training
Attend a comprehensive 4-day (30 hours) induction program within the first two weeks. This training will cover all aspects of Virgin Media O2 and prepare you for success. Details will be discussed during your telephone interview.
Additional Information
Flexibility is key; additional hours may be required with advance notice.
Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand. We are committed to diversity and inclusion, ensuring a welcoming environment for all.
Must Haves
* Active listening skills
* Empathy and personalized service skills
* Excellent communication skills
* Self-motivation to achieve sales targets
Preferred Qualities
* Interest in technology and willingness to learn
What’s In It For You
* Hourly rate of £11.81, with earning potential through accreditation
* 23 days’ annual leave plus additional days
* Competitive pension scheme (up to 10%)
* Medical cover, healthcare, and life assurance
* Family-friendly policies
* Additional support, rewards, and tools to support your wellbeing
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