Account Manager / Administrator
Location: Hornchurch, Essex
Salary: £30,000 - £35,000
Hours: Monday - Friday, 8.30am-5pm / 9am-5.30pm
Benefits:
* 25 days holiday + Bank Holidays
* Christmas closure
* Annual & quarterly bonuses
* Company pension scheme
* Parking on site
* Team building social events
About the Role:
We are seeking a dedicated and professional Account Manager / Administrator to join our client's dynamic team in Hornchurch, Essex. In this role, you will provide essential administrative support to internal and external sales teams, as well as suppliers, ensuring deals are approved and activated efficiently. Your primary goal will be to build and maintain customer satisfaction, taking pride in your role will be crucial to ensure continuity in reaching targets, SLAs, and maintaining in-house systems.
Key Responsibilities:
* Inputting proposals onto our in-house system
* Building and maintaining relationships with suppliers
* Communicating with funders and customers
* Obtaining information to submit credit stories to our funders
* Negotiating rates with suppliers and funders
* Communicating credit decisions to suppliers and customers
* Completing lease documentation where required
* Chasing suppliers for signed documentation
* Processing completed lease documentation
* Answering telephones proactively
* Performing any other tasks as directed by the Line Manager
Person Specification:
* Excellent communication and organisational skills
* Strong ability and desire to be constantly challenged
* Exceptional relationship skills to support external colleagues and customers
* Experience in managing existing business relationships
* Confident with an exceptional telephone manner
* Strong negotiation and persuasion skills
* A good team player
* Experience in financial services would be beneficial
If you are a motivated individual with a passion for building relationships and driving customer satisfaction, we would love to hear from you!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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