An exciting opportunity has arisen for a part-time Medical Secretary to join our team at Manor Park Surgery. The successful candidate will provide an efficient, comprehensive secretarial and administrative support service to the Practice.
Working days required are Monday, Tuesday & Friday or Monday, Thursday & Friday.
The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
This job description is subject to a flexibility clause and may change according to business requirements.
Main duties of the job
* Toprioritise all incoming correspondence and distribute or process as necessary
* Ensurethat all urgent and 2 week wait referrals are processed in a timely manner
* EnsureSystmOne address book, templates and pathways relating to referrals and provider are up to date
* UseERS (e-referral service) for referrals and advice
* Managework lists on ERS (e-referral service)
* Maintainingaccurate patient records including inputting data and read coding on SystmOne
* Respondto any patient queries
* Liaisingwith other healthcare providers regarding issues relating to existingreferrals/letters and queries the clinicians may need resolving
* Answeringincoming phone calls and handling requests appropriately
* Tocommunicate and liaise between all disciplines of staff as required
* Actionall incoming emails into a shared mailbox
* Tocollate and send clinical letters and reports to patients or other healthcareproviders
* Maintainany personal correspondence files as required by Practices
* Performany reasonable administrative tasks as requested
About us
Manor Park Surgery is a GP surgery based in Bramley, Leeds. We are a four GP partner training practice serving a population of circa 14,000 patients, and we use SystmOne. We offer training for nursing students and GP registrars. We are a forward thinking, multi-disciplinary team and we work supportively with our Care Navigation and Administration teams. We have a purpose‑built, two storey building with on‑site parking facilities and we are rated good by the CQC.
Manor Park Surgery is an active member of the West Leeds Primary Care Network.
It is essential that the successful candidate is a highly motivated individual with excellent typing and interpersonal skills, including a sound knowledge of medical terminology. The post holder will need to meet tight deadlines, manage confidential patient information and maintain high standards relating to administrative processes.
This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers.
Person Specification
Experience
* Strong command of the English language, both written and spoken (essential)
* Excellent typing, IT and organisational skills
* Experience of using own initiative
* General office experience
* Experience of dealing effectively with the general public
* Working knowledge of medical terminology
* Local knowledge of the healthcare system
* Working knowledge of local health and social care providers
* Excellent written and oral communication skills
* Ability to work under pressure while maintaining a positive professional attitude
* Ability to work independently and as part of a team
* High level of accuracy and attention to detail
* Understanding of confidentiality and data protection
* Experience of working in primary care
* Experience of using SystmOne
* Previous Medical Secretary experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£13.28 an hour rising to £13.58 an hour following successful probationary period.
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