A Community Care Officer level 2 (CCO) plays a vital role in supporting adults with care and support needs, ensuring they receive the right support to live as independently as possible. This role is central to delivering statutory duties under the Care Act 2014, focusing on person-centred, strengths-based approaches.
You will manage an allocated caseload that includes both non-complex and complex cases. Working in a person-centred, strengths-based approach, you will complete Adult Needs Assessments and Reviews in line with the Care Act, focusing on what individuals can do rather than what they cannot do. You will work collaboratively with the people we support and their families to promote independence and wellbeing. Our goal is to help people achieve their aspirations, whether that’s gaining employment, accessing their community, or moving into their own home. We aim to remove barriers and overcome challenges so individuals can reach their full potential.
Requirements: You must have access to a vehicle and be able to travel efficiently within reasonable timescales to meet service requirements. This may include responding to unplanned visits at short notice, which could involve travel outside the local area or county. Mileage expenses are reimbursed for travel from the office to appointments. Our core office hours are 08:45-17:15 (Mon-Thu), 08:45-16:45 (Fri). We work a mixture of home based and office working, currently we work from offices at a minimum of two days per week, however, there will be a requirement to be in the office when required to meet the needs of the service.
About You
* A positive and proactive attitude, with self-motivation and enthusiasm to achieve the best outcomes.
* Respect for individuals, ensuring dignity and choice are at the heart of everything we do.
* Excellent communication skills, with the ability to listen actively, understand what is said and unsaid, and apply professional curiosity when needed.
* Creative thinking and problem-solving, to deliver innovative solutions that meet individual needs.
* The ability to remain calm and effective under pressure, including in emergency situations.
* A collaborative approach that values Teamwork, supporting colleagues and contributing to a positive, inclusive culture.
* In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
By joining us, you'll help us achieve our shared objectives: empowering people, promoting independence, and improving lives across Lincolnshire.
A Full Person Specification is available in the attached Job Description; it is advised that you review this prior to commencing your application.
The Team
The Learning Disability Team take great pride in doing their job well and are passionate about providing the best service they can for the people who access our specialist service. Our dedicated team possess a wealth of knowledge and skills, they are supportive and nurturing with each member bringing their own skills/qualities and uniqueness to the team. The team are based at our offices in Boston and Skegness.
Benefits
* A generous pension scheme
* Reimbursement for professional registration fees
* Career progression opportunities including Practice Educator/AMHP and management training where appropriate
* A generous annual leave entitlement
Further details can be found in our rewards and benefits brochure.
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