Position: Creative Account Manager
Location: Berkhamsted (Hybrid: 3 days office / 2 days home)
Salary: £40,000
Hours: 9am - 5pm
Purpose if a Creative Account Manager:
Working alongside the Client Director, Design Director, and Studio, you'll manage creative packaging projects end-to-end, ensuring high-quality delivery, strong client relationships, and smooth project execution.
Key Responsibilities of a Creative Account Manager:
Client Management
Build and maintain strong client relationships
Present creative work alongside the Design Director
Manage expectations, timelines, and delivery plans
Communicate risks, delays, and updates clearly
Ensure all projects are delivered professionally and commerciallyProject Management
Lead projects, including major brand redesigns
Support and deputise for the Client Director
Scope and quote creative work
Run client and internal briefings
Manage workflows, amends, and version control via TheHub
Ensure output aligns with brand and brief
Oversee invoicing, POs, and capture of billable work
Identify opportunities for account growthMeetings & Collaboration
Attend client briefings, presentations, and status meetings
Contribute to internal workload meetings and design crits
Collaborate with Design, Production, and Print teams to ensure feasibility and qualitySkills & Experience required for a Creative Account Manager:
3-5 years' experience in a creative/project management role (packaging preferred)
Highly organised with strong time management
Excellent communication and stakeholder management skills
Calm under pressure with a solutions-focused mindset
Strong attention to detail and briefing skills
Good understanding of creative processes and terminology
If you're interested in this role, please apply today - for more information please call Olivia on (phone number removed)