Job Description
Secretarial Team LeaderLocation: Cheshire East / HybridSalary: Competitive + Excellent BenefitsContract: Permanent, Full-TimeAre you an organised, people-focused professional with a talent for leading and developing high-performing teams? We’re looking for a Secretarial Team Leader to join our leading Top 200 client.In this key role, you will oversee the delivery of high-quality secretarial support across one or more teams, ensuring service standards are consistently met and continuously improved. You'll line manage secretarial staff, support fee earners, and play a vital role in maintaining an efficient and professional working environment.Key Responsibilities:
* Deliver comprehensive and proactive secretarial support to assigned fee earners
* Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
* Monitor and enhance secretarial processes and working practices
* Manage sickness absence and performance in line with company policies
* Ensure appropriate support levels by monitoring workflow and managing holiday cover
* Lead recruitment for new secretarial staff as required
* Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
* Identify and coordinate individual and group training needs
* Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
* Work closely with the Department Manager to proactively address issues
* Deputise for the Secretary Co-ordinator when needed
* Perform other reasonable duties as required
About You:
* Previous experience as a Secretarial Team Leader in Legal is essential
* A confident and professional approach when interacting with colleagues at all levels
* Strong communication skills, with the ability to provide feedback and navigate challenging conversations
* A positive, supportive attitude toward team wellbeing and development
* Reliability and a conscientious work ethic, modelling high standards for others
* A commitment to delivering excellent client care
* A collaborative mindset, with a focus on building strong interdepartmental relationships
This is an excellent opportunity for a Secretarial Team Leader - please apply within or send your CV to