About RIXO:
RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.
Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand‑painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.
The role:
We're looking for part‑time and full‑time customer‑focussed Sales Assistant to join our new Boutique store opening in Bicester Village. As a Sales Assistant at RIXO, you will be the face of our brand, providing outstanding customer service and styling advice. You will support the day‑to‑day operations of the store, ensuring a seamless shopping experience for our customers while contributing to sales targets and brand success.
Key Responsibilities:
* Deliver exceptional customer service and create a welcoming environment for all customers.
* Provide expert styling advice, demonstrating in‑depth product knowledge.
* Assist with stock management, replenishment, and visual merchandising.
* Process sales transactions accurately and efficiently.
* Maintain store presentation and cleanliness to the highest standards.
* Support in‑store events, launches, and promotions.
* Build lasting relationships with customers to drive loyalty and repeat business.
* Stay up to date with RIXO collections, trends, and brand initiatives.
* Skilled at building and maintaining strong customer relationships.
* Consistently drive sales by delivering exceptional customer service.
* Drive sales through add‑on opportunities with customers.
* Keep visual displays and merchandising at a high standard.
* Maintain a clean and organized shop floor and stock rooms.
* Regularly replenish and update visual merchandising to maximize sales.
Requirements:
* Previous experience in retail, preferably within fashion or luxury.
* Passion for styling and a strong understanding of fashion trends.
* Excellent communication and interpersonal skills.
* Ability to work in a fast‑paced environment and multitask effectively.
* Proactive, positive, and customer‑focused mindset.
* Flexible availability, including weekends and holidays.
Why RIXO:
* Uniform allowance and generous staff discount.
* Career development opportunities within a growing brand.
* Competitive salary and commission incentives.
* 33 days annual leave per year for full time employees.
* Gift for your work anniversary.
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