As Deputy Manager, you will help lead the home’s operations, governance, compliance, and staff development. You’ll work closely with the Home Manager and Quality Assurance Team to maintain high standards, drive continuous improvement, and foster a warm, supportive culture for residents and staff.
This role is ideal for someone with strong leadership skills, excellent communication, and a person‑centred approach to care.
Key Responsibilities
* Governance & compliance — supporting audits, quality checks, and action planning.
* Care planning oversight — ensuring personalised, high‑quality support for residents.
* Safe recruitment — helping to hire skilled, compassionate staff.
* Training & development — supporting staff growth and performance.
* Occupancy management — maintaining safe and efficient staffing levels.
* Premises & maintenance oversight — ensuring a clean, safe, well‑maintained environment.
* Safeguarding leadership — promoting dignity, safety, and wellbeing.
* Rota management — ensuring effective staffing and operational coverage.
* Team culture — fostering collaboration, morale, and a supportive workplace.
* Risk management — implementing and monitoring safety protocols.
* Infection control — ensuring robust, compliant practices.
* Stakeholder liaison — working with families, professionals, and internal teams.
* Community engagement — helping create a warm, inclusive atmosphere.
Qualifications & Skills
* NVQ Level 3 or above, ideally working towards Level 5.
* Proven leadership experience within a care setting.
* Strong decision‑making, problem‑solving, and organisational skills.
* Ability to work independently and take initiative.
* Excellent communication and relationship‑building abilities.
* Compassionate, person‑centred approach to care.
* Commitment to ongoing professional development.
Benefits of Working With Midlands Care
We are proud to offer a supportive, rewarding, and people‑focused working environment, including:
* Competitive rates of pay
* Exceptional working environment
* Our own Learning Academy, including leadership development and clinical training
* BUPA Mental Health Service
* Certified Investors in People organisation
* Blue Light Card eligibility
* Charity events and company events
* Free uniform
* Generous annual leave entitlement
These benefits reflect our commitment to valuing, developing, and supporting our teams.
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