A well-established organisation within the removals and specialist logistics sector is seeking a proactive and experienced Operations Manager to join their team.
The Operations Manager will be responsible for overseeing daily operations, managing resources efficiently, and ensuring that projects are completed safely, on time, and to the highest standard.
You will drive operational excellence, support team development, and contribute to the company’s growth.
Key Responsibilities:
* Oversee day-to-day operations, ensuring smooth planning and execution of projects.
* Lead, develop, and support operational teams, including drivers, crew members, and logistics staff.
* Manage scheduling, resource allocation, and dispatch of vehicles and personnel.
* Maintain strong communication with clients and internal stakeholders to coordinate projects effectively.
* Ensure compliance with health & safety and transport regulations.
* Monitor operational performance, analyse KPIs, and implement process improvements.
* Manage budgets and operational costs in collaboration with senior leadership.
* Oversee fleet maintenance and ensure compliance with relevant requirements.
* Support recruitment, training, and professional development of team members.
* Handle escalations and resolve operational challenges promptly and effectively.
Key Requirements:
* Minimum of 5 years’ experience in an operational management role within removals, logistics, or transport.
* Strong leadership skills with the ability to motivate and manage diverse teams.
* Excellent organisational, planning, and time-management abilities.
* Experience in scheduling and managing vehicles/crews for time-critical projects.
* Knowledge of health & safety compliance and transport regulations.
* Proficient in Microsoft Office and logistics/scheduling systems.
* Full UK Driving Licence required; CPC, HGV, or forklift certification desirable but not essential.