Assistant Medical Secretary to Urology Nurse Specialists
We are looking to recruit a highly motivated and skilled secretary to join our General Surgery Admin Team, working within the Urology Service Admin Team. The role will mainly be to support the care of patients under the Urology Nurses, but the successful candidate will also be expected to work collaboratively as part of the wider Urology Service Admin Team, who collectively support many aspects of the Urology Service here at GHNFT.
The ability to work as part of a team is therefore a key aspect of the role. Ideal candidates will have previous relevant NHS experience in a secretarial or admin role. They will be able to demonstrate at interview a good understanding of how to manage the challenges that this role can bring, demonstrating excellent communication and interpersonal skills. It is essential that you have at least one year's typing experience and possess either RSAII or OCR level II or have the equivalent experience as demonstrated in your work history. You should have a good working knowledge of Microsoft Software packages including Word and Excel. Knowledge of medical terminology is desirable. It is essential that post holder is well organised, has the ability to work calmly and effectively under pressure whilst being caring and compassionate.
Main duties of the job
The post holder will be expected to manage and prioritise their own work on a daily basis and to use their initiative and discretion to manage the competing priorities. They will however work under the supervision of the Admin Manager, as well as working closely with General Surgery Admin Team members who will provide advice and support.
Job responsibilities
Provide a high quality clinical typing service as delegated by the Admin Manager or Senior Medical Secretary, including clinic instructions/outcomes, update routine information in procedural documents etc.
Action tasks arising from typing; including updating systems, outcome codes, internal referral, ITP & image transfer.
Provide information to assist performance reporting and resolution of queries or complaints (e.g. PALS/InPhase) as required.
Support Multi‑Disciplinary Team Meetings when necessary, as delegated by the Admin Manager. This may involve populating proformas, attending meetings, minutes and following up on actions from clinic.
Contribute to ensuring the effective and efficient delivery of the clinical administration function, as delegated by the Admin Manager or Senior Medical Secretary.
Responsible for collecting notes from each department and returning to Library.
Assist with handling telephone enquiries.
Person Specification
* At least one year's experience of working as a secretary
* At least one year's experience of typing formal letters (excluding data entry)
* RSA II/OCR II typing
* Knowledge of Microsoft Office packages including Word and Excel
* English Language (GCSE) - at least Grade C or above
* At least 1 year's experience working in an NHS office setting
* At least 1 year working in an administrative role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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