We are seeking a friendly and professional individual to be our new Hotel Receptionist at The Old Swan Hotel-Harrogate on a Part Time Basis.
Key Responsibilities
As a Hotel Receptionist, you will be responsible for:
* Welcoming guests warmly and professionally upon arrival
* Managing check-in and check-out processes efficiently
* Answering inquiries via phone and email promptly
* Taking payments
* Handling reservations, cancellations, and changes in bookings
* Maintaining a clean and organised front desk area
Required Qualifications
We are looking for candidates who meet the following criteria:
* Proven experience in a customer service role
* Excellent verbal and written communication skills in English
* Friendly, approachable, and professional demeanour
* Positive attitude
What we offer our hotel receptionists
* £12.21 + tips
* Part Time hours shift patterns are 6.30am-3pm/9-5 or 2.45pm-10.45pm (mixture of shifts. Must be flexible. includes evenings and weekends.
* A supportive work environment with a dedicated team
* Company discount on company hotel stays
* Meals on Shift
* Uniform
* Refer a Friend Scheme
Application Process
If you are excited about being the welcoming face of our hotel, please submit your CV and a cover letter outlining your suitability for the role.