Housing Partner – Berkshire, Bracknell Rate: £27.00 per hour (umbrella) Contract: 3 month Ongoing temporary contract We are seeking a skilled and proactive Housing Partner to join our team in West London. This is a fantastic opportunity for an experienced housing professional to deliver high-quality tenancy management services, support customers throughout their tenancy journey, and contribute to thriving, well-managed neighbourhoods. Role Purpose As a Housing Partner, you will provide a proactive, face-to-face tenancy management service, building strong relationships with residents across your patch. You’ll play a vital role in ensuring tenancies are well managed, properties are maintained to a high standard, and customers receive the right support at key stages of their tenancy. Key Responsibilities Deliver a customer-focused tenancy management service, building positive relationships with new and existing residents. Support residents at key tenancy stages — viewings, sign-ups, tenancy audits, and end-of-tenancy visits. Manage tenancy-related matters such as succession, assignment, and mutual exchanges, ensuring compliance with legislation and policy. Assist the Housing Project Lead with letting new build properties and embedding new neighbourhoods. Take appropriate enforcement action where tenancy breaches occur, including legal proceedings for issues such as fraud, nuisance, and abandonment. Support colleagues to gain access for essential health and safety checks and compliance-related services. Conduct property inspections and tenancy audits, ensuring homes are safe, suitable, and meet standards; agree action plans where improvements are needed. Requirements Proven experience in tenancy management or housing officer roles within a local authority or housing association. Strong understanding of housing legislation, tenancy law, and enforcement processes. Must have a valid drivers license and access to a vehicle Excellent communication and problem-solving skills, with a focus on delivering outstanding customer service. Ability to manage a diverse workload and work independently in a hybrid environment. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.