5 days ago Be among the first 25 applicants
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
Night Supervisor – Delta Hotels by Marriott Waltham Abbey
What\'s in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work
* Uniform Provided: A professional uniform is supplied for all associates
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
* Pension Scheme: Participation in The People\'s Pension
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
* Career Development: Opportunities for career growth and internal transfers within Marriott\'s global network
* Training and Development: Access to training programs to enhance your skills and advance your career
Responsibilities
* Lead and supervise the team on nights and take overall responsibility for the hotel overnight, ensuring the safety and security of guests and associates
* Complete regular walk rounds to ensure the building is secure and address any issues that arise
* Ensure end-of-day reports to close the day\'s business results are completed
* Process guest check-ins, assign rooms and activate room keys
* Answer, respond to and process all guest calls, messages, questions or concerns
* Process check-outs and resolve any disputed charges
Safety and Company Policies
* Follow all company safety and security policies and procedures
* Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
* Complete safety training and certifications
* Ensure uniform and personal appearance are clean and professional
* Maintain confidentiality of proprietary information
* Communicate with others using clear and professional language
* Develop and maintain positive working relationships with others
* Support the team to reach common goals
* Listen and respond appropriately to the concerns of other employees
* Ensure adherence to quality expectations and standards
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Hospitality
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