Responsibilities
* Assist employees with procurement of company vehicles (excluding commercial vehicles) via our fleet provider, based on preference, availability, budget and compliance with company policy.
* Manage the company salary‑sacrifice scheme for EVs.
* Maintain current inventory of all vehicles using the Fleetio application.
* Coordinate vehicle leasing, purchasing and disposal processes in compliance with company policy with the fleet provider.
* Track warranty details and ensure warranty services are utilized when applicable.
* Provide advice to car drivers on how to handle accident damage (resolved in house).
* Provide advice to car drivers on how to deal with the fleet provider for maintenance requests and malfunctions.
* Coordinate driver onboarding, training programmes and vehicle handovers.
* Maintain comprehensive driver files.
* Work with HR to monitor licence expiration dates and re‑certifications.
* Ensure all vehicles are properly insured and that documentation is up to date.
* Manage insurance renewals, claims and coordination with providers in event of accidents.
* Maintain records of damage, liability claims and repairs related to incidents.
* Assist with processing and administration of penalty charge notices and driver fines, ensuring proper confirmation of driver identity and deducting fines from employee salary when applicable.
* Establish and maintain relationships with vehicle supplier, maintenance shops and insurance providers.
* Provide assistance to drivers to obtain and evaluate quotes for repairs, parts or services.
* Manage service level agreements (SLAs) with the fleet provider to ensure quality and timely delivery and highlight when SLAs are not met.
* Act as first point of contact for internal departments regarding company car or salary‑sacrifice inquiries.
* Communicate with drivers and managers about changes in policies, vehicle availability or service schedules.
* Provide excellent service by ensuring quick resolution to issues and clear communication channels.
* This role does not oversee commercial vehicles such as Wiltshire Farm Foods delivery vans.
Qualifications
* Excellent computer skills, including Microsoft Word, Excel and database entry.
* Excellent organisational skills.
* Effective written and verbal communication skills.
* Good communication and interpersonal skills.
* Strong attention to detail and accuracy in record‑keeping.
* High level of confidentiality and professionalism.
* Knowledge of relevant regulations and safety standards.
* Full UK manual driving licence.
* Part‑time: minimum 25 hours per week across 5 days.
Desired Experience
* Previous experience as a Fleet Administrator or in a similar role managing a fleet of vehicles.
* Previous knowledge of fleet management software and tools.
* Knowledge of vehicle compliance regulations (e.g., MOT, road tax, insurance, DVSA).
* Experience with environmentally sustainable fleet practices.
#J-18808-Ljbffr